{"id":104190,"date":"2018-07-18T15:38:51","date_gmt":"2018-07-18T13:38:51","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=104190"},"modified":"2025-07-01T23:16:54","modified_gmt":"2025-07-02T06:16:54","slug":"whatsapp-bug-using-data","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/whatsapp-bug-using-data\/","title":{"rendered":"This WhatsApp bug could be eating your data"},"content":{"rendered":"<p>WhatsApp is leaking! Leaking your data, that is. Some users are reporting a problem with WhatsApp that is eating up their data. A few have complained that the messaging app has used up to 5GB of data in a matter of hours.<\/p>\n<figure id=\"attachment_95595\" aria-describedby=\"caption-attachment-95595\" style=\"width: 1280px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-95595 size-full\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp.jpg\" alt=\"\" width=\"1280\" height=\"720\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp.jpg 1280w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2017\/11\/YouTube-and-WhatsApp-1200x675.jpg 1200w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><figcaption id=\"caption-attachment-95595\" class=\"wp-caption-text\">A WhatsApp bug is eating people&#8217;s data!<\/figcaption><\/figure>\n<p>The issue is found in the chat backup function. WhatsApp allows you to automatically back up all WhatsApp items including conversations, photos, videos, and documents as regularly as every 24 hours. WhatsApp files are uploaded to Google Drive or iCloud so that you can then delete them from your mobile.<\/p>\n<p>This latest WhatsApp bug interrupts the upload process and causes it to begin again. This means that a never-ending upload cycle is triggered, causing a constant consumption of user data. If this happens outside the house then that means mobile data\u00a0is on the hook and WhatsApp will keep using it until there is nothing left.<\/p>\n<div class=\"sc-related-articles-grey\">\r\n<p class=\"sc-related-articles-grey__title\">More from Softonic<\/p>\r\n  <div class=\"sc-related-articles-grey__row\">\r\n    <a title=\"Tips to master WhatsApp in 2018\" href=\"https:\/\/en.softonic.com\/articles\/tips-to-master-whatsapp-in-2018\">\r\n    <div class=\"sc-related-articles-grey__article\">\r\n      <div class=\"sc-related-articles-grey__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/06\/whatsapp.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-grey__text\">\r\n        <p>Tips to master WhatsApp in 2018<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n    <a title=\"5 Tips to boost your WhatsApp security\" href=\"https:\/\/en.softonic.com\/articles\/these-5-tips-will-boost-your-whatsapp-security\">\r\n    <div class=\"sc-related-articles-grey__article sc-related-articles-grey__article--last\">\r\n      <div class=\"sc-related-articles-grey__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2016\/05\/whatsapp-app1.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-grey__text\">\r\n        <p>5 Tips to boost your WhatsApp security<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n  <\/div>\r\n  <div class=\"sc-related-articles-grey__row\">\r\n    <a title=\"11 Hidden WhatsApp features you should know about\" href=\"https:\/\/en.softonic.com\/articles\/11-hidden-whatsapp-features-you-should-know-about\">\r\n    <div class=\"sc-related-articles-grey__article\">\r\n      <div class=\"sc-related-articles-grey__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/04\/whatsapp.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-grey__text\">\r\n        <p>11 Hidden WhatsApp features you should know about<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n    <a title=\"How to try new features on WhatsApp before anybody else\" href=\"https:\/\/en.softonic.com\/articles\/how-to-try-new-features-on-whatsapp-before-anybody-else\">\r\n    <div class=\"sc-related-articles-grey__article sc-related-articles-grey__article--last\">\r\n      <div class=\"sc-related-articles-grey__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2016\/02\/whatsapp2-664x374.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-grey__text\">\r\n        <p>How to try new features on WhatsApp before anybody else<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n  <\/div>\r\n<\/div>\n<p>Another version of the bug sees all data being backed up rather than just the data from the last 24 hours. This isn\u2019t quite as bad as a continuous loop, but if you think about all the media you send and receive over WhatsApp, you know that this can still be bad enough.<\/p>\n<p>The best way to safeguard against this WhatsApp leak is to make sure WhatsApp only ever backs up your files over Wi-Fi. To do this go to <strong>Settings <\/strong>then <strong>Chats <\/strong>and tap <strong>Chat backup. <\/strong>At the bottom, you\u2019ll find the <strong>Back up over <\/strong>option where you can select <strong>Wi-Fi <\/strong>only. It is probably safest to do this until news of a fix comes out.<\/p>\n<!-- Shortcode [playwire] does not match the conditions -->\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>WhatsApp is leaking! Leaking your data, that is. Some users are reporting a problem with WhatsApp that is eating up their data. A few have complained that the messaging app has used up to 5GB of data in a matter of hours. The issue is found in the chat backup function. WhatsApp allows you to &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/whatsapp-bug-using-data\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;This WhatsApp bug could be eating your data&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9073,"featured_media":95595,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[1082,2333,1083,1040,1035,1043],"usertag":[790],"vertical":[],"content-category":[],"class_list":["post-104190","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-android","tag-app-subdomain-redirectionwhatsapp","tag-ios","tag-messaging-apps","tag-social-media","tag-whatsapp","usertag-whatsapp"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/104190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9073"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=104190"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/104190\/revisions"}],"predecessor-version":[{"id":327670,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/104190\/revisions\/327670"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/95595"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=104190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=104190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=104190"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=104190"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=104190"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=104190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}