{"id":107408,"date":"2018-09-07T07:25:44","date_gmt":"2018-09-07T07:25:44","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=107408"},"modified":"2025-07-01T23:04:35","modified_gmt":"2025-07-02T06:04:35","slug":"how-to-fix-apples-playpause-glitch","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/how-to-fix-apples-playpause-glitch\/","title":{"rendered":"How to fix Apple&#8217;s play\/pause glitch"},"content":{"rendered":"<p>A recent Apple update created new problems with the play\/pause, rewind, and fast-forward buttons, which may cause them to<strong>\u00a0not work at all!<\/strong><\/p>\n<p>What exactly does this look like, you may ask? Essentially, you must start music and move between songs within the iTunes program rather than using the keyboard media controls.<\/p>\n<p>If this doesn&#8217;t sound that bad, remember the old adage, &#8220;You don&#8217;t fully appreciate something until it&#8217;s gone.&#8221; Those accustomed to listening to music while working can find this to be a huge distraction, and those three little buttons on the keypad make a world of difference!<\/p>\n<p>We&#8217;re here to help fix them.<\/p>\n<h3>Why it Happens<\/h3>\n<p>Feel free to skip below if you want the solutions, but if you&#8217;re interested in knowing why this problem started&#8230;<\/p>\n<p>Apple probably meant to change their media button functionality for more expansive control. Before, the &#8220;Play&#8221; button controlled only the iTunes library. If a user hit Play and iTunes wasn&#8217;t opened, it would start iTunes. A second press would randomly shuffle all songs in the library.<\/p>\n<p>New updates like High Sierra would have increased the button&#8217;s control, giving it power over whatever app or website was used last; if you were watching YouTube, the buttons would help you navigate videos. If you were on Netflix, the media controls would start, stop, and skip episodes.<\/p>\n<p>However, something went wrong: rather than allowing Play to solely control iTunes or changing it to move between programs, the update caused a glitch that stops the media buttons from working altogether.<\/p>\n<p>If you haven&#8217;t updated to High Sierra, don&#8217;t worry about updating! On the off chance you experience a glitch, there are a number of solutions&#8230;<\/p>\n<h3>First Attempt: The Quickest Fix<\/h3>\n<p>We solved the problem on our computer by resetting the keyboard functions. It&#8217;s a simple process:<\/p>\n<p><strong>1. Open the System Preferences menu.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-107502\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/08\/Screen-Shot-2018-08-28-at-8.00.23-PM.png\" alt=\"System preferences\" width=\"32\" height=\"33\" \/><\/p>\n<p><strong>2. Go into the keyboard functions.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-107503 size-full\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/08\/Screen-Shot-2018-08-28-at-8.01.01-PM.png\" alt=\"Apple keyboard functions\" width=\"253\" height=\"115\" \/><\/p>\n<p><strong>3. Check the &#8220;Use F1, F2, etc. keys&#8230;&#8221; box. Then, uncheck it.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-107505 size-full\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/08\/Screen-Shot-2018-08-28-at-8.01.43-PM.png\" alt=\"Apple Keyboard menu\" width=\"668\" height=\"581\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/08\/Screen-Shot-2018-08-28-at-8.01.43-PM.png 668w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/08\/Screen-Shot-2018-08-28-at-8.01.43-PM-300x261.png 300w\" sizes=\"auto, (max-width: 668px) 100vw, 668px\" \/>Following this guide quickly resets all &#8220;F&#8221; keys to normal functions, rather than Apple&#8217;s quick settings (brightness, menu, sound adjustment). Then, resuming &#8220;F&#8221; functions turns all those keys on once again. The reset allows your media buttons to resume controlling iTunes as usual.<\/p>\n<h3>Second Attempt: The Ol&#8217; Classic<\/h3>\n<p>Restart your laptop.<\/p>\n<p>What can we say? A good restart can fix a lot of problems and allow the laptop to reset. This may be what your computer needs to fix the issue.<\/p>\n<p>On the other hand, we did try turning the laptop on and off\u00a0<strong>before resetting the &#8220;F&#8221; functions.\u00a0<\/strong>Guess what? Nothing happened. Resetting the media buttons worked better. Still, our situation may be different from yours, so don&#8217;t rule out a reboot!<\/p>\n<h3>Third Attempt: Check Outside Programs<\/h3>\n<p>Make sure to look at what programs you are already running. Sometimes, applications like Google Play may cause the problem.<\/p>\n<p>If there&#8217;s anything on, shut it down. If necessary, use the Task Manager application to force them to quit.<\/p>\n<h3>Final Attempt: Use an Outside Program<\/h3>\n<p>If nothing else works, consider using the <a href=\"https:\/\/bekirserifoglu.wordpress.com\/2017\/10\/01\/solutionworkaround-for-mac-os-high-sierra-unified-media-buttons-playpause-next-and-previous-track-problem\/\" target=\"_blank\" rel=\"noopener noreferrer\">solution given by Bekir Serifoglu<\/a>\u00a0on WordPress: download a program dedicated to controlling your keyboard functionalities.<\/p>\n<p>By doing this, you&#8217;ll be able to set which keys do what, and may even find other ways to increase your productivity with quick links!<\/p>\n<h3>Final Word<\/h3>\n<p>Apple itself will likely create a solution to the problem in an update soon. Then again&#8230; new updates may exacerbate the issue, depending on which programs the user has downloaded. 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Here&#8217;s how to fix it.<\/p>\n","protected":false},"author":9152,"featured_media":107499,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":1},"categories":[2441],"tags":[],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-107408","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/107408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9152"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=107408"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/107408\/revisions"}],"predecessor-version":[{"id":327415,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/107408\/revisions\/327415"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/107499"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=107408"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=107408"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=107408"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=107408"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=107408"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=107408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}