{"id":109889,"date":"2018-10-09T07:12:05","date_gmt":"2018-10-09T07:12:05","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=109889"},"modified":"2025-07-01T22:56:05","modified_gmt":"2025-07-02T05:56:05","slug":"social-shopping-flop-or-future","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/social-shopping-flop-or-future\/","title":{"rendered":"Social shopping: flop or future?"},"content":{"rendered":"

\"shopping<\/p>\n

Social networks are, of course, becoming online marketplaces for all kinds of retailers. A marketing gold mine, stores from ASOS to Sephora have massive social presences–and generate tons of traffic from their profiles.<\/p>\n

And it\u2019s not surprising, Facebook, Twitter, and especially Instagram are teeming with eyeballs and potential consumers ready to shop. That said, social marketing isn\u2019t exactly a huge revenue stream for brands.<\/p>\n

Yet.<\/p>\n

So, what’s the holdup?\u00a0 Well, for starters, people aren’t quite used to it. And, there may be some underlying concerns.<\/p>\n

Here’s a look at the state of social shopping<\/a>–or “s-commerce” and where it’s headed.<\/p>\n

Social shopping: flop or future?<\/h2>\n

Shoppable posts haven’t been around that long<\/h3>\n

Where social media started as a way to keep in touch with friends and acquaintances from your past, it\u2019s become an increasingly larger part of our consumerism.<\/p>\n

As it stands, 70% of posts<\/a> have some kind of branding attached anyway, and four out of five Instagram users follow at least one business on the platform.<\/p>\n

In a survey of 5,500 consumers in the U.S., UK, Australia, France, and Germany, 74% of respondents<\/a> stated that there was a connection between watching a video on social media and making a purchase.<\/p>\n

And it kind of makes sense. While we can lament the state of advertising and the blurring lines between commerce and our personal lives, Instagram has always been about inspiration.<\/p>\n

How does shopping on Instagram work?<\/h3>\n

\"Social<\/p>\n

The existing shopping feature is super easy for users. See something you like and click on the image.<\/p>\n

Images that are \u201cshoppable\u201d contain links and include a shopping bag icon<\/span><\/a> that will show up In the top right corner of your account profile.<\/p>\n

When you click, the message, \u201ctap to view product\u201d will appear. You\u2019ll then have the ability to select your size, color, etc.<\/p>\n

It\u2019s actually pretty cool if you\u2019re already an Instagram user. Still, the uptake isn’t as fast as you might imagine.<\/p>\n

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So, why are people afraid to buy though social?<\/h3>\n

It\u2019s interesting that so many studies and surveys have found that people rely heavily on social media to make purchasing decisions. It\u2019s a way to gather information about a product or service\u2014you can see how clothing looks on real people or read reviews about a company. So, with the central role in commerce, why are people not shopping yet?<\/p>\n

The answer may be security.<\/p>\n

According to a report from Sumo Heavy Industries<\/a>, social media plays a huge role in product research, but many users still feel reluctant to make the actual purchase through social platforms.<\/p>\n

There\u2019s some concern that the transaction security isn\u2019t quite as strong as an e-commerce platform, and consumers worry about their privacy. It seems that businesses will need to reassure consumers that their transactions are valid and secure.<\/p>\n

The average shopper will likely need some education before changing their digital habits.<\/p>\n

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When will S-Commerce pick up traction?<\/h3>\n

Well, it\u2019s got a lot to do with Gen Z. The primarily adolescent generation depends heavily on mobile and uses social media as a way to research purchases.<\/p>\n

While last year, an eMarketer study found that 34%<\/a> of shoppers had never bought anything on social media, retailers are hedging their bets on s-commerce.<\/p>\n

What’s more, retailers have only made about 2% of their revenue through social media. Which… isn’t great.<\/p>\n

The key to building trust may lie with the big brands. Limited-run events may attract an initial audience and warm skeptics to the next wave in shopping. We used to be scared of buying books on Amazon, after all.<\/p>\n

Retailers like Nike are a prime example of how to do social selling right. The company participated in Facebook Messenger\u2019s AR beta and sold out of the Kyrie 4 shoes<\/span><\/a> in just 23 minutes. Sephora did something similar during the beta run, but haven\u2019t released any numbers as of yet.<\/p>\n

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On the horizon<\/h3>\n

As we write this, we\u2019re staring down a new phase in so-called \u201cs\u201d commerce. Instagram is working on a new standalone app<\/span><\/a> made exclusively for shopping.<\/p>\n

The proposed app will allow users to browse goods from the merchants they follow on Instagram, but pull those items into one central location. This way, they can shop more like they would from a traditional online store.<\/p>\n

Facebook is looking to follow suit, too. There\u2019s talk that the social giant may start rolling out more tools for merchant sellers building brands on social media\u2014which may pose a threat to e-commerce platforms like Marketo and Shopify.<\/p>\n

And then there\u2019s Snapchat, which has announced some interesting shopping experiences themselves. The app has joined forces with Amazon to let users buy products on Amazon based on what they point their camera at.<\/a><\/p>\n

The shopping tool is currently available to a small selection of users but may be a new source of revenue for the company, which has been experiencing some challenges since going public last year.<\/p>\n\n

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Have you made a purchase on social media? Take a look inside the battle for your dollar.<\/p>\n","protected":false},"author":9161,"featured_media":110800,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[],"usertag":[781,782,783],"vertical":[],"content-category":[],"class_list":["post-109889","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","usertag-purchaser","usertag-purchaser-gadget","usertag-purchaser-software"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/109889","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9161"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=109889"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/109889\/revisions"}],"predecessor-version":[{"id":327255,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/109889\/revisions\/327255"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/110800"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=109889"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=109889"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=109889"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=109889"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=109889"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=109889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}