{"id":114384,"date":"2018-11-27T22:53:50","date_gmt":"2018-11-27T21:53:50","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=114384"},"modified":"2025-07-01T22:41:51","modified_gmt":"2025-07-02T05:41:51","slug":"googles-controversial-new-feature-starts-rolling-out","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/googles-controversial-new-feature-starts-rolling-out\/","title":{"rendered":"Google\u2019s controversial new feature starts rolling out"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-114387\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-1024x576.jpg\" alt=\"Rollout of Google Duplex to select Pixel owners\" width=\"840\" height=\"473\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou-1200x675.jpg 1200w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/Google-Assistant-Duplex-rollou.jpg 1280w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/p>\n<p>Every year, Google holds its annual I\/O conference to talk about all the big new features it plans to introduce over the next 12 months. This year was no exception as Google wheeled out all kinds of new products and features. Most announcements centered around Google\u2019s impressive progress with AI, but one new product, in particular, stood out and even ruffled a few feathers. Of all the announcements Google made in May, Google Duplex was by far the most controversial. Now, Google is pushing ahead with its plans.<\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/05\/google-io-1024x576.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">Google I\/O 2018: The biggest news stories about Android, Maps, Photos, Assistant, and more<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/google-io-2018\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read Now<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/google-io-2018\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<h2>Google Duplex has begun rolling out to select Google Pixel owners<\/h2>\n<p>Google Duplex is a new feature for Google\u2019s ubiquitous AI Assistant, which it is baking into all of its new products. It is, by far, the most impressive of all new features to come to any of the AI assistants available today. It&#8217;s so good, in fact, that when it was announced, it was a victim of its own success. Duplex will make appointments for you by calling up restaurants and hairdressers and talking to the people on the other end as if it is your human personal assistant. Google\u2019s demos showed staff none the wiser as Duplex\u2019s human-like hesitations pulled the wool over their eyes as it booked the appointment. It was this duplicity that upset a few onlookers who believed it wasn\u2019t right the people on the other end of the phone weren\u2019t aware they were talking to a machine.<\/p>\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Google Assistant\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-logo-l,f_auto,dpr_auto\/p\/d3da0a58-d5ad-11e7-ac3b-5d9518ffbf98\/1696075209\/google-assistant-logo.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Google Assistant<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/google-assistant.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\">Download now<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--80\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"80\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"8\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\">8<\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/google-assistant.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n<p>Despite this, Google is pressing ahead with Duplex\u2019s roll-out, although it will be a \u201cslow roll-out.\u201d According to <a href=\"https:\/\/venturebeat.com\/2018\/11\/21\/googles-duplex-is-rolling-out-to-pixel-owners-heres-how-it-works\/\" target=\"_blank\" rel=\"noopener noreferrer\">a report by VentureBeat<\/a>, Google has opened up Duplex\u2019s capability to a \u201csmall group\u201d of Google Pixel phone owners in \u201cselect cities.\u201d Google has previously announced that it will be running pilot programs for Duplex in New York, Atlanta, Phoenix, and San Francisco, so there is a good chance these are the \u201cselect cities\u201d Google is talking about. Until now, the feature had only been available to a \u201cset of trusted tester users.\u201d<\/p>\n<p>If you\u2019re a Google Pixel owner in one of those cities, you might be able to have Duplex start booking your appointments. If you want to book a hair appointment, however, you will be in for a little disappointment. For now, <a href=\"https:\/\/www.theverge.com\/platform\/amp\/2018\/11\/22\/18107740\/google-duplex-pixel-owners-rollout-launch-restaurant-booking\">Duplex will only be making restaurant reservations<\/a>.<\/p>\n<h3>How make a restaurant reservation with Google Duplex<\/h3>\n<ol>\n<li>There are a number of commands you can give Google Assistant to have Duplex make a reservation. Say, \u201cHey Google, make a restaurant reservation,\u201d or, \u201cHey Google, reserve a table.\u201d You could also add a particular neighborhood to the end your command.<\/li>\n<li>This will open a list of options based on things like the type of cuisine. From here, you can select your restaurant. Alternatively to steps 1 and 2, you can search for a specific restaurant and then hit \u201cRequest a table there.\u201d<\/li>\n<li>Google Assistant will then ask you a series of questions about the reservation. This will include details like date, time, size of party, and a contact telephone number.<\/li>\n<li>The reservation will then be added to your \u201cMy Reservations\u201d list alongside other appointments that Google has pulled from your emails and calendar.<\/li>\n<\/ol>\n<div class=\"sc-related-articles-white\">\r\n<p class=\"sc-related-articles-white__title\">More about Google Assistant<\/p>\r\n  <div class=\"sc-related-articles-white__row\">\r\n    <a title=\"Complete list of \u201cOK Google\u201d commands for Google Assistant \u25ba\" href=\"https:\/\/en.softonic.com\/articles\/a-complete-for-the-moment-list-of-ok-google-commands-for-google-assistant\/\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/03\/Google-Home-Courtesy-YouTube-664x374.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>Complete list of \u201cOK Google\u201d commands for Google Assistant \u25ba<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n    <a title=\"Google Assistant just got a lot better \u25ba\" href=\"https:\/\/en.softonic.com\/articles\/google-assistant-visual-update\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/07\/google-assistant-1024x625.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>Google Assistant just got a lot better \u25ba<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n  <\/div>\r\n  <div class=\"sc-related-articles-white__row\">\r\n    <a title=\"The essential guide to Google Assistant \u25ba\" href=\"https:\/\/en.softonic.com\/articles\/the-essential-guide-to-google-assistant\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/03\/GHome-Via-Google-Support.png)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>The essential guide to Google Assistant \u25ba<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n    <a title=\"Has your Google Assistant been creeping you out? \u25ba\" href=\"https:\/\/en.softonic.com\/articles\/google-assistant-strange-behavior\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/09\/Google-Assistant-1024x576.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>Has your Google Assistant been creeping you out? \u25ba<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n  <\/div>\r\n<\/div>\n<p>Google has noted that as well as only receiving a limited roll-out to a select number of Pixel users, not all restaurants will work with the feature. According to VentureBeat, if you try to book with an incompatible restaurant, you\u2019ll receive a message saying, \u201cUnfortunately, that restaurant only takes reservations online. So, you\u2019ll have to book with them directly.\u201d<\/p>\n<p><em>What are your thoughts on Google Duplex? Do you think it is a useful feature and can&#8217;t wait to start using it or has it already begun to shake your belief in the world around you? If the person on the end of the phone could be a robot, what about everybody around you? Let us know your thoughts in the comments below.<\/em><\/p>\n<!-- Shortcode [playwire] does not match the conditions -->\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/pbs.twimg.com\/profile_images\/557965220178432000\/co5IizIf_400x400.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">Check out this fully holographic AI assistant<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/would-you-like-a-fully-holographic-ai-assistant\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read now<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/would-you-like-a-fully-holographic-ai-assistant\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Google Duplex has begun rolling out to select Google Pixel owners<\/p>\n","protected":false},"author":9073,"featured_media":114387,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[2518,2441],"tags":[1401,1082,1032,1068],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-114384","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides","category-how-to","tag-ai","tag-android","tag-gadgets","tag-google"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/114384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9073"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=114384"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/114384\/revisions"}],"predecessor-version":[{"id":326975,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/114384\/revisions\/326975"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/114387"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=114384"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=114384"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=114384"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=114384"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=114384"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=114384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}