{"id":114395,"date":"2019-01-04T20:57:10","date_gmt":"2019-01-04T20:57:10","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=114395"},"modified":"2025-07-01T22:33:48","modified_gmt":"2025-07-02T05:33:48","slug":"emotional-labor-social-media","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/emotional-labor-social-media\/","title":{"rendered":"Social media adds 24\/7 emotional burdens"},"content":{"rendered":"<p class=\"p1\">With 2 billion monthly active users and counting, there&#8217;s no doubt that Facebook has changed a lot about how we connect with others&#8230; for better and for worse.<\/p>\n<p class=\"p1\">Keeping up with all of these sites, followers, and random relatives is a lot\u2014especially if you\u2019re already working full-time.<\/p>\n<p class=\"p1\">Guilt sets in when you fail to wish that high school friend a happy birthday. Maintaining a polished professional appearance is more than doing your job \u2014 you need to connect with people on LinkedIn \u2014 and be active and relevant enough that you show up on peoples\u2019 feeds.<\/p>\n<p class=\"p1\">That\u2019s a lot of \u201cwork\u201d that in most cases, no one is paying you for. In other words, emotional labor.<\/p>\n<h2>Facing the fallout of emotional labor on social media<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-114470\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-1024x576.jpg\" alt=\"emotional labor and social media\" width=\"840\" height=\"473\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor-1200x675.jpg 1200w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/facebook-emotional-labor.jpg 1280w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/p>\n<h3 class=\"p1\">What is emotional labor?<\/h3>\n<p class=\"p1\">The term emotional labor has actually been around since the 1980s. Coined by sociologist Arlie Russell Hochschild in her book, <a href=\"https:\/\/amzn.to\/2Q9qa6g\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"s1\">&#8220;The Managed Heart: Commercialization of Human Feeling,&#8221;<\/span><\/a>\u00a0the author looks at the difference between someone working with their hands all day in a factory with a flight attendant, who sure, walks the aisles and pushes drink carts, but the bulk of their job is about making people feel taken care of.<\/p>\n<p class=\"p1\">These days, we hear the term in relation to the workplace and the extra workload often placed on women. It usually refers to all of the unpaid work that someone might perform behind the scenes. Or the person who plans the office party or cleans up or does the scheduling for the family. You get the idea.<\/p>\n<p class=\"p1\">While social media has made some parts of our emotional workload more convenient, it\u2019s brought on some new ways to <strong>drain our empathy reserves.<\/strong><\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/12\/depressed-phone-192.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">Social media worse for mental health than we thought<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/social-media-worse-for-mental-health-than-we-thought\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read Now \u25ba<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/social-media-worse-for-mental-health-than-we-thought\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<p class=\"p1\">Here are a few ways that \u201calways on\u201d connectivity can leave us feeling depleted:<\/p>\n<h3 class=\"p1\">The expectation of the personal brand<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-116937\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/12\/social-media-stress-700.jpg\" alt=\"social media stress\" width=\"700\" height=\"467\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/12\/social-media-stress-700.jpg 700w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/12\/social-media-stress-700-300x200.jpg 300w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/><\/p>\n<p class=\"p1\">These days, it feels like everyone is trying to stake a claim on LinkedIn since there\u2019s now this idea that we need a consistent, professional personal brand.<\/p>\n<p class=\"p1\">There\u2019s nothing wrong with this idea, but developing content outside of your regular job is overwhelming to be sure.<\/p>\n<p class=\"p1\">Spending time curating your \u201cbrand\u201d is stressful. Unless you\u2019re paid to write online content or &#8220;influence&#8221; for a living, these efforts are largely unpaid. And, when people turn themselves into brands, there&#8217;s an added pressure to put more thought into every tweet, making sure they stay on message 24\/7.<\/p>\n<p>If you&#8217;re looking for a career change or more visibility in your field, developing your online presence is essential. But, if you&#8217;re happy in your current position, we recommend keeping your online activity clean (no party pics) and updated.<\/p>\n<p>You can always revisit your brand down the road when the time comes.<\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/10\/work-woman-laptop-192.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">Social media at work: pros, cons, and is it necessary?<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/social-media-at-work-pros-cons-and-is-it-necessary\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read Now \u25ba<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/social-media-at-work-pros-cons-and-is-it-necessary\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<h3 class=\"p1\">Superficial relationships are a time suck<\/h3>\n<p class=\"p1\">Another reason we feel burnt out may have to do with a<strong> greater emphasis on quantity than quality.<\/strong> The <a href=\"https:\/\/www.brandwatch.com\/blog\/47-facebook-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\">average Facebook user has about 338 friends<\/a>, but studies have shown that <strong>the more connections you have, the <a href=\"https:\/\/www.sciencedaily.com\/releases\/2012\/11\/121126131218.htm\" target=\"_blank\" rel=\"noopener noreferrer\">more likely you are to be stressed<\/a>.<\/strong><\/p>\n<p class=\"p1\">There\u2019s also the perfectionism factor. Appearances are everything on social media, and with that comes significant pressure to present this curated life. So, rather than share authentic feelings \u2014 it\u2019s all just a competition.<\/p>\n<p class=\"p1\">Studies have shown that <strong>young people who spend <a href=\"http:\/\/time.com\/4793331\/instagram-social-media-mental-health\/\"><span class=\"s1\">more than two hours a day<\/span><\/a> on social channels are more likely to report feelings of despair.<\/strong> While most of the coverage has looked at the effects of social media on teens, we\u2019re all susceptible to feelings of inadequacy.<\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/09\/Instagram-1-192.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">Instagram guide for parents<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/instagram-guide-for-parents\/\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read Now \u25ba<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/instagram-guide-for-parents\/\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<p class=\"p1\">A constant parade of promotions, vacations, and delicious, healthy meals can promote those same feelings you\u2019d get talking to a frenemy at a party \u2014 social comparisons on steroids.<\/p>\n<p>And then there&#8217;s the issue of <a href=\"https:\/\/www.psychologytoday.com\/us\/blog\/our-gender-ourselves\/201310\/your-social-life-is-not-your-social-media\" target=\"_blank\" rel=\"noopener noreferrer\">social media angst<\/a>. Psychology Today wrote a piece that looked at the effects of inadvertent slights or failing to follow someone back.<\/p>\n<p>While wondering who your friends &#8220;really are&#8221; doesn&#8217;t equate to any actual work on your end, it certainly stirs up unnecessary negative feelings.<\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/12\/sad-depression-192.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">How to stay positive when social media brings you down<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/how-to-stay-positive-when-social-media-brings-you-down\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read Now \u25ba<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/how-to-stay-positive-when-social-media-brings-you-down\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<h3 class=\"p1\">Social media fatigue is a thing now, too<\/h3>\n<p class=\"p1\">According to this article in the Chicago Tribune, <strong><a href=\"https:\/\/www.chicagotribune.com\/lifestyles\/health\/ct-social-media-exhaustion-20171019-story.html\"><span class=\"s1\">Instagram, Facebook, and Twitter are making us tired<\/span><\/a>.<\/strong> The Tribune interviewed one doctor who said they\u2019ve noticed that several patients complaining about tiredness spent a great deal of time on social media.<\/p>\n<p class=\"p1\">Social media can make some people feel anxious and overwhelmed at everything happening in the world \u2014 or their smaller world filled with personal politics, complaints, and comparisons to others.<\/p>\n<p class=\"p1\">This Guardian article highlights some of the \u201c<a href=\"https:\/\/www.theguardian.com\/us-news\/2016\/feb\/01\/millennials-not-on-social-media-twitter-facebook-instagram\"><span class=\"s1\">millennials who don\u2019t use social media<\/span><\/a>,\u201d and quotes a social worker who found that using social media on top of her demands at work was just too draining.<\/p>\n<p class=\"p1\">Like the old-school definition of emotional labor, sometimes watching emotional reactions play out online can wear us out. And it makes sense. Before social media came along we only had to deal with our friends&#8217; feelings and opinions when we saw them in person.<\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/03\/delete-facebook-192.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">6 social media apps that are better than Facebook<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/6-social-media-apps-that-are-better-than-facebook\/\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read Now \u25ba<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/6-social-media-apps-that-are-better-than-facebook\/\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<h3 class=\"p1\">However, social media makes some things easier<\/h3>\n<p>Where we might be spreading ourselves thin over personal branding attempts and toxic feeds, social media has done us a lot of good in terms of cutting back on some of our &#8220;personal admin tasks.&#8221;<\/p>\n<p class=\"p1\">We don\u2019t have to knock on doors to invite people to a party or send out invitations and wait for the RSVPs to come back to us like a formal boomerang.<\/p>\n<p class=\"p1\">Now, wishing someone a happy birthday is a click away \u2014 no postage required. If you want to host an event, plug in the details and boom\u2014 all your friends have the info.<\/p>\n<h3 class=\"p1\">Wrapping Up<\/h3>\n<p>If you\u2019re feeling burnt out, taking some time to pare down your digital activities might just do you some good. We recommend taking a look at <a href=\"https:\/\/www.forbes.com\/sites\/pragyaagarwaleurope\/2018\/07\/30\/5-ways-to-overcome-online-social-media-fatigue-for-mental-well-being\/#1be47f91cfaf\" target=\"_blank\" rel=\"noopener noreferrer\">this article<\/a> from TEDx speaker and entrepreneur, Dr. Pragya Agarwal. She&#8217;s put together some tips for managing the dread and anxiety associated with social media marketing &#8212; but they&#8217;re applicable to your personal life, too.<\/p>\n<p>It&#8217;s also worth acknowledging that we\u2019re currently in the middle of a massive social undertaking &#8212; a transitional phase in etiquette if you will.<\/p>\n<p class=\"p1\">Social rituals have always been a lot of work, the difference now is, there&#8217;s an expectation to engage 24\/7. But, as new norms sort of &#8220;gel&#8221; into place, chances are, we&#8217;ll be able to define a clear sense of boundaries moving forward. For now, though, we&#8217;ll have to establish them for ourselves.<\/p>\n<!-- Shortcode [playwire] does not match the conditions -->\n","protected":false},"excerpt":{"rendered":"<p>Feeling exhausted? Here&#8217;s how social media is affecting you.<\/p>\n","protected":false},"author":9161,"featured_media":114470,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[1059,1051,1035],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-114395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-facebook","tag-instagram","tag-social-media"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/114395","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9161"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=114395"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/114395\/revisions"}],"predecessor-version":[{"id":326811,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/114395\/revisions\/326811"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/114470"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=114395"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=114395"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=114395"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=114395"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=114395"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=114395"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}