{"id":127112,"date":"2019-01-17T12:05:55","date_gmt":"2019-01-17T12:05:55","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=127112"},"modified":"2025-07-01T22:30:57","modified_gmt":"2025-07-02T05:30:57","slug":"streaming-services-account-sharing","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/streaming-services-account-sharing\/","title":{"rendered":"Streaming services to crack down on account sharing"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-127114 size-large\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-1024x576.jpg\" alt=\"streaming services\" width=\"840\" height=\"473\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare-1200x675.jpg 1200w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/FeatPicNetflixPaytoShare.jpg 1280w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/p>\n<p>If you&#8217;re one of the <a href=\"https:\/\/www.recode.net\/2018\/1\/22\/16920150\/netflix-q4-2017-earnings-subscribers\" target=\"_blank\" rel=\"noopener noreferrer\">117.6 million Netflix subscribers<\/a> or one of the <a href=\"https:\/\/www.cnbc.com\/2018\/05\/02\/hulu-has-more-than-20-million-subscribers-.html\" target=\"_blank\" rel=\"noopener noreferrer\">20 million US subscribers to Hulu<\/a>, there may be a change on the wind &#8211; particularly if you&#8217;re working with a shared account: <a href=\"https:\/\/www.synamedia.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Synamedia<\/a> has just announced a new software called the\u00a0<a href=\"https:\/\/www.synamedia.com\/products\/video-security\/credentials-sharing-insight\/\" target=\"_blank\" rel=\"noopener noreferrer\">Credentials Sharing Insight<\/a> which according to their website &#8220;identifies, monitors and analyzes credentials sharing activity across streaming accounts.&#8221; What does this mean for the many account holders who share their password with friends for free?<\/p>\n<p><strong>Prepare to be flagged and flogged.<\/strong><\/p>\n<h2>Streaming sites crack down on account sharing<\/h2>\n<h3>The Credentials Sharing Insight<\/h3>\n<p style=\"text-align: left\">Synamedia <a href=\"https:\/\/www.synamedia.com\/wp-content\/uploads\/2018\/12\/Synamedia-SECURITY-Credential-Sharing-Insights.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">announced their new tech on December 17<\/a>, their goal being to help streaming service providers combat the rise of free account sharing. The software was marketed to streaming sites such as <a href=\"https:\/\/netflix.en.softonic.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Netflix<\/a>, <a href=\"https:\/\/en.softonic.com\/author\/hbo\" target=\"_blank\" rel=\"noopener noreferrer\">HBO<\/a>, and <a href=\"https:\/\/hulu.en.softonic.com\/iphone\" target=\"_blank\" rel=\"noopener noreferrer\">Hulu<\/a> and aims to identify instances of fraudulent activity. If such activity is found, it will ask users to <strong>upgrade to a premium account<\/strong> that includes sharing. Furthermore, if any passwords are discovered to have been sold for profit, the account will be completely shut down. All at once, the Credentials Sharing Insight offers to transform a chink in the provider&#8217;s armor into an <a href=\"https:\/\/www.prnewswire.com\/news-releases\/synamedia-launches-credentials-sharing-insight---turns-casual-password-sharing-into-incremental-revenues-for-service-providers-300767316.html\" target=\"_blank\" rel=\"noopener noreferrer\">opportunity to generate more revenue<\/a>.<\/p>\n<h3>Here&#8217;s how it works<\/h3>\n<p>The Credentials Sharing Insight uses artificial intelligence to discover and flag any user that appears to be logged in different locations. That information is shared with the provider, and the operator can then apply policies (like the aforementioned <a href=\"https:\/\/www.imore.com\/netflix-everything-you-need-know\" target=\"_blank\" rel=\"noopener noreferrer\">premium membership<\/a>) to any account whose sharing score exceeds a predefined threshold.<\/p>\n<figure id=\"attachment_127115\" aria-describedby=\"caption-attachment-127115\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-127115 size-full\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2019\/01\/CredentialsSharingInsight.jpg\" alt=\"Can they tread the line between legal and illegal sharing?\" width=\"640\" height=\"550\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/CredentialsSharingInsight.jpg 640w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/CredentialsSharingInsight-300x258.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><figcaption id=\"caption-attachment-127115\" class=\"wp-caption-text\">The Credentials Sharing Insight turns account sharing into extra company profit.<\/figcaption><\/figure>\n<p>The hope is that marketing teams will be able to use this information to find account sharers <em>without<\/em> harassing customers operating within the parameters of their account.<\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/10\/netflix-192.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">How to find hidden Netflix categories<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/how-to-find-hidden-netflix-categories\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Read Now \u25ba<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/how-to-find-hidden-netflix-categories\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<h3>How many accounts are shared?<\/h3>\n<p>At first, most OTT providers didn&#8217;t share any concern with casual password sharing. Having more viewers, regardless of whether they&#8217;re paying, provides a valuable opportunity to market their product &#8211; kind of like a free trial. It widens the net of active users, accrues more viewing data, and allows the provider to better shape their product. After a while, however, the numbers start showing more and more active users who aren&#8217;t paying for the service at all.<\/p>\n<figure id=\"attachment_127116\" aria-describedby=\"caption-attachment-127116\" style=\"width: 769px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-127116 size-full\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2019\/01\/NetflixParasites.jpg\" alt=\"Maybe not quite like this, but you get the point.\" width=\"769\" height=\"543\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/NetflixParasites.jpg 769w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/NetflixParasites-300x212.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2019\/01\/NetflixParasites-768x542.jpg 768w\" sizes=\"auto, (max-width: 769px) 100vw, 769px\" \/><figcaption id=\"caption-attachment-127116\" class=\"wp-caption-text\">This is how Netflix sees your shared account &#8230; sort of.<\/figcaption><\/figure>\n<p>Providers discovered that this is especially an issue with younger generations of viewers who are accustomed to services such as <a href=\"https:\/\/youtube.en.softonic.com\/android\" target=\"_blank\" rel=\"noopener noreferrer\">YouTube<\/a>, where streaming is largely free.<\/p>\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Netflix\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-logo-l,f_auto,dpr_auto\/p\/bb71af8a-96bf-11e6-8279-00163ec9f5fa\/3827667167\/netflix-netflix%20icon.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Netflix<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/netflix.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">Free Download<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--80\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"80\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"8\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\">8<\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/netflix.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n<p>The 2018 Magid Video Entertainment Survey discovered that <a href=\"https:\/\/magid.com\/millennials-leaders-in-getting-streaming-tv-for-free\/\" target=\"_blank\" rel=\"noopener noreferrer\">26% of millennials share passwords for video streaming services<\/a>. <a href=\"https:\/\/parksassociates.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Parks Associates<\/a> predicts that if the trend continues <strong>$9.9 billion<\/strong> of pay-tv revenues and <strong>$1.2 billion<\/strong> of OTT revenues will be lost to credentials sharing by 2021.<\/p>\n<p>\u201cCasual credentials sharing is becoming too expensive to ignore,&#8221; said Synamedia Chief Performance Officer <a href=\"https:\/\/twitter.com\/jmracine?lang=en\" target=\"_blank\" rel=\"noopener noreferrer\">Jean Marc Racine<\/a>. &#8220;Our new solution gives operators the ability to take action.&#8221; Whether they actually will is yet to be determined. Don&#8217;t be too surprised if warring providers use this as an opportunity to offer competitive premium account services to assert their dominance over the market.<\/p>\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Hulu\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-logo-l,f_auto,dpr_auto\/p\/9b16d89c-9b2d-11e6-8a1a-00163ed833e7\/2440171156\/hulu-logo.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Hulu<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/hulu.en.softonic.com\/iphone\" target=\"_self\" rel=\"noopener noreferrer\">Download<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--70\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"70\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"7\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\">7<\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/hulu.en.softonic.com\/iphone\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n<p>As for\u00a0the customers&#8217; response, Racine is confident that most users will oblige and upgrade their account in exchange for improved service. &#8220;Many casual users will be happy to pay an additional fee for a premium shared service with a greater number of concurrent users,&#8221; he said. &#8220;It\u2019s a great way to keep honest people honest while benefiting from an incremental revenue stream.\u201d<\/p>\n<p>Time will tell whether Racine is correct, or if suddenly asking customers to pay extra money for a service they&#8217;re already provided will generate massive backlash. <em>Let us know your thoughts in the comments below, and stay tuned for updates!<\/em><\/p>\n<!-- Shortcode [playwire] does not match the conditions -->\n<div class=\"sc-related-articles-white\">\r\n<p class=\"sc-related-articles-white__title\">More from Softonic<\/p>\r\n  <div class=\"sc-related-articles-white__row\">\r\n    <a title=\"How to ask for a movie or TV show to be added to Netflix \u25ba\" href=\"https:\/\/en.softonic.com\/articles\/how-to-ask-for-a-movie-or-tv-show-to-be-added-to-netflix\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/07\/of1dAwYxXEE_loFBGs4LKcpmPgM22o3yJzG2Gr8HScw.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>How to ask for a movie or TV show to be added to Netflix \u25ba<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n    <a title=\"7 Secrets to Get the Most From Netflix \u25ba\" href=\"https:\/\/en.softonic.com\/articles\/7-secrets-to-get-the-most-from-netflix\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2015\/10\/Netflix-mobile-app-300x250.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>7 Secrets to Get the Most From Netflix \u25ba<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n  <\/div>\r\n  <div class=\"sc-related-articles-white__row\">\r\n    <a title=\"Is this the ultimate accessory for Netflix? 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