{"id":127406,"date":"2019-01-22T20:47:28","date_gmt":"2019-01-22T19:47:28","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=127406"},"modified":"2025-07-01T22:29:54","modified_gmt":"2025-07-02T05:29:54","slug":"whatsapp-bug-deletes-messages","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/whatsapp-bug-deletes-messages\/","title":{"rendered":"New WhatsApp bug deletes messages"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-114375 size-large\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-1024x576.jpg\" alt=\"whatsapp\" width=\"840\" height=\"473\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out-1200x675.jpg 1200w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2018\/11\/WhatsApp-notifications-will-soon-start-standing-out.jpg 1280w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/p>\n<p>There are many ways that modern messaging apps like WhatsApp and Facebook Messenger mark an improvement on the standard SMS. One of the most obvious, however, is the continuous chat display and the ever-present back up of all your own messages. WhatsApp has even signed a deal with Google to have <a href=\"https:\/\/en.softonic.com\/articles\/your-whatsapp-chats-now-less-secure\/\">WhatsApp messages backed up forever and without limits on Google Drive<\/a>. Permanent backups are a great feature if they work properly but, unfortunately, things don\u2019t always go to plan.<\/p>\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"WhatsApp Messenger\" src=\"https:\/\/images.sftcdn.net\/images\/t_optimized,f_auto\/p\/6b5a0468-96d1-11e6-bfc6-00163ec9f5fa\/1398466786\/whatsapp-messenger-logo.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">WhatsApp Messenger<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/whatsapp.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\">Download WhatsApp \u25ba<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--80\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"80\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"8\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\">8<\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/whatsapp.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n<h2>A new WhatsApp bug is randomly deleting old messages from some Android phones<\/h2>\n<p>People have begun reporting a WhatsApp bug that has been deleting their chat histories. Yep, those chat histories that are supposed to last forever have been disappearing from people\u2019s Android phones. The good news for all you Apple fanboys, however, is that so far, <strong>the bug hasn\u2019t been affecting iPhones.<\/strong><\/p>\n<div class=\"sc-related-articles-white\">\r\n<p class=\"sc-related-articles-white__title\">Fake WhatsApp scams<\/p>\r\n  <div class=\"sc-related-articles-white__row\">\r\n    <a title=\"Watch out for this Fake version of WhatsApp\" href=\"https:\/\/en.softonic.com\/articles\/fake-version-of-whatsapp\/\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/04\/fake-whatsapp-plus.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>Watch out for this Fake version of WhatsApp<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n    <a title=\"Fake WhatsApp downloaded by more than 1 million users\" href=\"https:\/\/en.softonic.com\/articles\/fake-whatsapp-downloaded-by-more-than-1000000-users\/\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/11\/whatsapp-hacker-1024x576.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>Fake WhatsApp downloaded by more than 1 million users<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n  <\/div>\r\n  <div class=\"sc-related-articles-white__row\">\r\n    <a title=\"Beware this Fake WhatsApp Update Scam\" href=\"https:\/\/en.softonic.com\/articles\/beware-this-fake-whatsapp-update-scam\/\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/05\/fake-whatsapp-11.jpg)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>Beware this Fake WhatsApp Update Scam<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n    <a title=\"8 tricks to strengthen your WhatsApp security\" href=\"https:\/\/en.softonic.com\/articles\/8-tricks-to-strengthen-your-whatsapp-security\/\">\r\n    <div class=\"sc-related-articles-white__article\">\r\n      <div class=\"sc-related-articles-white__image\">\r\n        <div style=\"background-image:url(https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2017\/11\/whatsapp-web-screenshot-1024x576.png)\"><\/div>\r\n      <\/div>\r\n      <div class=\"sc-related-articles-white__text\">\r\n        <p>8 tricks to strengthen your WhatsApp security<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <\/a>\r\n  <\/div>\r\n<\/div>\n<p>A Moto G4 Plus user who was the first person to highlight the new bug. He brought it to the attention of the guys at WABetaInfo. They then tweeted about the bug, and since then many more users have come forward to report their messages have been disappearing, too.<\/p>\n<blockquote class=\"twitter-tweet\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\">It looks this issue persists for some Android users.<br \/>\nAre you still experiencing it? <a href=\"https:\/\/t.co\/piBXEUopIt\">pic.twitter.com\/piBXEUopIt<\/a><\/p>\n<p>\u2014 WABetaInfo (@WABetaInfo) <a href=\"https:\/\/twitter.com\/WABetaInfo\/status\/1083466478760931329?ref_src=twsrc%5Etfw\">January 10, 2019<\/a><\/p><\/blockquote>\n<p>The bug seems to have been evolving, too. It first appeared to be deleting old chats in chronological order, but it has now begun targeting and <strong>deleting chats at random.<\/strong> Interestingly, when WhatsApp recently announced the migration of chat backups to Google Drive, it informed users that they\u2019d have to perform a manual backup at least once, to activate the migration, or the backups would be deleted. It doesn\u2019t appear, however, that the two issues are related.<\/p>\n<div class=\"sc-card-starred-link\">\r\n  <div class=\"sc-card-starred-link__body\">\r\n    <div class=\"sc-card-starred-link__row clearfix\">\r\n      <div class=\"sc-card-starred-link__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-starred-link__img\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2018\/06\/FAKE_NEWS.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-starred-link__col-title\">\r\n        <p class=\"sc-card-starred-link__title\">How to Spot Fake News on WhatsApp and Facebook<\/p>\r\n        <a class=\"sc-card-starred-link__button\" href=\"https:\/\/en.softonic.com\/articles\/how-to-spot-fake-news-on-facebook-and-other-social-networks\" target=\"_blank\" rel=\"noopener noreferrer sponsored\">Click here to learn how<\/a>\r\n      <\/div>\r\n    <\/div>\r\n    <a class=\"sc-card-starred-link__link\" href=\"https:\/\/en.softonic.com\/articles\/how-to-spot-fake-news-on-facebook-and-other-social-networks\" target=\"_blank\" rel=\"noopener noreferrer sponsored\"><\/a>\r\n  <\/div>\r\n<\/div>\n<p>If you\u2019ve noticed that your WhatsApp chat histories have been disappearing recently, there is a good chance this bug has been affecting you, too. The bad news is that there is <strong>no official fix<\/strong> available to help you at this time.<\/p>\n<p>But help may be on the way. In <a href=\"https:\/\/www.firstpost.com\/tech\/news-analysis\/whatsapp-bug-is-randomly-deleting-old-messages-for-some-android-users-5896001.html\" target=\"_blank\" rel=\"noopener noreferrer\">a report by Tech 2<\/a>, WhatsApp has said, \u201cWe are aware of this bug and are working on a fix for the users who have encountered this issue.\u201d The WhatsApp statement, however, doesn\u2019t say whether the fix will help affected users recover their lost messages or will simply stop more users being affected.<\/p>\n<p><em>If you\u2019ve been affected by this or any other WhatsApp bug, we\u2019d love to hear about it in the comments below or via social media.<\/em><\/p>\n<!-- Shortcode [playwire] does not match the conditions -->\n","protected":false},"excerpt":{"rendered":"<p>A new WhatsApp bug is randomly deleting old messages from some Android phones<\/p>\n","protected":false},"author":9073,"featured_media":114121,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[1082,2333,1040,1043],"usertag":[790],"vertical":[],"content-category":[],"class_list":["post-127406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-android","tag-app-subdomain-redirectionwhatsapp","tag-messaging-apps","tag-whatsapp","usertag-whatsapp"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/127406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9073"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=127406"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/127406\/revisions"}],"predecessor-version":[{"id":326730,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/127406\/revisions\/326730"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/114121"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=127406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=127406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=127406"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=127406"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=127406"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=127406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}