{"id":140563,"date":"2019-06-03T17:26:32","date_gmt":"2019-06-03T15:26:32","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=140563"},"modified":"2025-07-01T21:51:00","modified_gmt":"2025-07-02T04:51:00","slug":"facebook-shake-your-phone-to-report-bugs","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/facebook-shake-your-phone-to-report-bugs\/","title":{"rendered":"Facebook: Shake your phone to report bugs"},"content":{"rendered":"

\"Facebook<\/p>\n

Facebook is unveiling a unique way to report bugs on the mobile app. Is it an inquiry? Is it a help bot? Is it a voice command? Nope, Facebook wants you to shake your phone.<\/strong><\/p>\n

When should I shake, shake, shake… shake, shake, shake… shake my phone?<\/h2>\n

The idea here is that Facebook wants to make it as easy as possible for users to report when the app isn\u2019t working properly<\/strong>.<\/p>\n

For example, you can shake your phone to report whenever a video won\u2019t load or your news feed gets stuck<\/strong>. Facebook also hopes you will use it to ask for help if you can\u2019t figure out how to do something.<\/p>\n

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\r\n Facebook<\/span>\r\n Download free \u25ba<\/a>\r\n <\/div>\r\n
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How does it work?<\/h2>\n

The new action is simple enough. Whenever something doesn\u2019t work or you want to ask for help, all you have to do is give your phone a little shake.<\/p>\n

Remember, it’s a phone, not a Shake Weight.<\/p>\n

There’s no need to risk throwing or dropping your phone. A gentle, little shake will suffice. When Facebook recognizes your shake, it will open up a pop-up menu where you can file your report.<\/p>\n

This new way to report bugs on Facebook is brand-new for Android users, but it has been available on Facebook for iOS for a short while already. Until now, however, iPhone users have had to opt-in and activate the feature themselves. This will soon change.<\/p>\n

How do I turn it on and off?<\/h2>\n

Your phone does not automatically have it enabled. To turn it on, follow these simple steps.<\/p>\n

    \n
  1. Open your Facebook app<\/li>\n
  2. Click the menu<\/strong> in the lower right-hand corner (it’s the three horizontal lines)<\/li>\n
  3. Scroll down to “Help & Support”<\/strong><\/li>\n
  4. From there, click on “Report a Problem”<\/strong><\/li>\n
  5. A new window will pop up. Click on the gear in the upper right-hand corner of the window<\/li>\n
  6. Turn the option to “Shake to Report”<\/strong> on or off<\/li>\n
  7. You’re all set!<\/li>\n<\/ol>\n

    Wrapping up<\/h2>\n

    With the general roll-out of the shake to report feature, Facebook will make it the default setting on all smartphones, Android and iOS. The feature is rolling out now to a small number of users globally, but Facebook expects the feature to arrive for everybody within two weeks.<\/strong><\/p>\n

    \"Shaking
    Just shake your phone to report a bug or ask for help<\/figcaption><\/figure>\n

    Once it lands, you\u2019ll be able to shake your phone whenever something isn\u2019t right. Although shake to report is becoming the default action and will be activated on all phones within the next couple of weeks, you\u2019ll still be able to report a bug the old-fashioned way.<\/a>\u00a0To do so, all you have to do is go to the Facebook Help & Support menu<\/strong> and report your bug there.<\/p>\n

    For the rest of us, we will be taking the advice of Metro Station.\u00a0<\/strong><\/p>\n

    This new feature may sound intriguing to some, but we wouldn’t be surprised to hear about users accidentally flinging their phones at others.\u00a0<\/strong>If you have a friend who doesn’t know their own strength, you might want to invest in safety goggles.<\/p>\n

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    Facebook is rolling out a \u201cshake to report\u201d bugs feature for mobile.<\/p>\n","protected":false},"author":9073,"featured_media":140887,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[1082,2566,1059,1083,1035],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-140563","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-android","tag-app-subdomain-redirectionyour-phone","tag-facebook","tag-ios","tag-social-media"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t