{"id":162962,"date":"2021-02-09T12:05:17","date_gmt":"2021-02-09T12:05:17","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=162962"},"modified":"2025-07-01T21:14:04","modified_gmt":"2025-07-02T04:14:04","slug":"how-to-fix-netflix-error-code-ui-800-3-in-7-steps","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/how-to-fix-netflix-error-code-ui-800-3-in-7-steps\/","title":{"rendered":"How to Fix Netflix Error Code ui-800-3 in 7 Steps"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Netflix is an entertaining app to enjoy when you need to unwind and relax to some shows and movies. However, there\u2019s an annoying error that appears on <\/span><a href=\"https:\/\/netflix.en.softonic.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Windows<\/span><\/a><span style=\"font-weight: 400\">, <\/span><a href=\"https:\/\/netflix.en.softonic.com\/mac\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Mac<\/span><\/a><span style=\"font-weight: 400\">, <\/span><a href=\"https:\/\/netflix.en.softonic.com\/iphone\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">iPhone<\/span><\/a><span style=\"font-weight: 400\">, <\/span><a href=\"https:\/\/netflix.en.softonic.com\/android\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Android<\/span><\/a><span style=\"font-weight: 400\">, and gaming consoles when there\u2019s an issue with the application or loading cache data. Generally, you can fix it by refreshing the information on the device you are using.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If that doesn\u2019t work, here are other ways you can <\/span><b>fix Netflix Error Code ui-800-3<\/b><span style=\"font-weight: 400\">.<\/span><\/p>\n<h2><b>7 Steps to fixing Netflix Error Code ui-800-3<\/b><\/h2>\n<p><span style=\"font-weight: 400\">You don\u2019t need to follow these steps in any order, as long as you try each one until the problem is resolved.<\/span><\/p>\n<h3><b>Step 1: Restart the device<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Sometimes restarting the device will refresh its memory or cache, instantly resolving the issue. Remember to turn it off completely for a few minutes before starting it up again.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-162965\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2021\/04\/3net2_cqcsdc-1.jpg\" width=\"1280\" height=\"720\"><\/p>\n<h3><b>Step 2: Sign out and in<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Signing in and out is a fast way to refresh Netflix\u2019s memory. You can do so from your device or on a browser.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-162966\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay.jpg\" width=\"1280\" height=\"720\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay.jpg 1280w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/3net3_zlshay-1200x675.jpg 1200w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h3><b>Step 3: Clear the cache<\/b><\/h3>\n<p><span style=\"font-weight: 400\">If step 2 doesn\u2019t work, you may need to manually clear the Netflix cache. Some devices have this option available as part of the app settings.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-162988\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe.jpg\" width=\"1280\" height=\"720\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe.jpg 1280w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe-768x432.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2021\/04\/1netcache_rtyupe-238x134.jpg 238w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h3><b>Step 4: Reinstall Netflix<\/b><\/h3>\n<p><span style=\"font-weight: 400\">When all else fails, reinstalling Netflix may be the best option. It will clear all corrupt data and provide you with a fresh, updated version.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-162969\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2021\/04\/3net5_gd55jx-1.jpg\" width=\"1280\" height=\"720\"><\/p>\n<h3><b>Step 5: Restart internet connection<\/b><\/h3>\n<p><span style=\"font-weight: 400\">You might need to clear the cache in your modem or router. The most effective way to do this is to switch it off for a few minutes before putting it back on.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-162970\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2021\/04\/3net6_kkhsew-1.jpg\" width=\"1280\" height=\"720\"><\/p>\n<h3><b>Step 6: Verify DNS settings<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Gaming consoles sometimes have issues with obtaining the correct DNS settings. You\u2019ll need to head into the settings and get the device to verify the details.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-162971\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2021\/04\/3net7_xyj1t4-1.jpg\" width=\"1280\" height=\"720\"><\/p>\n<h3><b>Step 7: Contact support<\/b><\/h3>\n<p><span style=\"font-weight: 400\">As the final solution, asking the Netflix Help Center won\u2019t hurt. There may be something wrong on their end that they need to resolve.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-162972\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2021\/04\/3net8_oxlemw-1.jpg\" width=\"1280\" height=\"720\"><\/p>\n<h2><b>Get back to the ultimate entertainment<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Now that you\u2019ve sorted out Netflix Error Code ui-800-3, you can go back to your nighttime viewing. If you\u2019re still having issues, or if you found a different solution, feel free to let us know.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Netflix is an entertaining app to enjoy when you need to unwind and relax to some shows and movies. However, there\u2019s an annoying error that appears on Windows, Mac, iPhone, Android, and gaming consoles when there\u2019s an issue with the application or loading cache data. Generally, you can fix it by refreshing the information on &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/how-to-fix-netflix-error-code-ui-800-3-in-7-steps\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;How to Fix Netflix Error Code ui-800-3 in 7 Steps&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9205,"featured_media":181743,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":32},"categories":[2441],"tags":[2383],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-162962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","tag-app-subdomain-redirectionnetflix"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/162962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9205"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=162962"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/162962\/revisions"}],"predecessor-version":[{"id":325084,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/162962\/revisions\/325084"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/181743"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=162962"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=162962"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=162962"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=162962"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=162962"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=162962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}