{"id":185105,"date":"2022-03-10T13:23:38","date_gmt":"2022-03-10T12:23:38","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=185105"},"modified":"2025-07-01T20:53:51","modified_gmt":"2025-07-02T03:53:51","slug":"steam-shop-review","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/steam-shop-review\/","title":{"rendered":"Is the Steam shop the best it can be?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The <strong>Steam shop <\/strong>and <strong><a href=\"http:\/\/steam.en.softonic.com\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Steam games platform\">Steam games platform<\/a><\/strong> is known for epic steam sales, the Valve Steam Deck, supporting indie game developers, and much more. It&#8217;s been around since 2003, making it almost 20 years old now.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Though other developer-specific storefronts like<strong> EA Play<\/strong>, <strong>Uplay<\/strong>, and others exist, Steam <strong>offers games from thousands of developers<\/strong> at all price points &#8212; consistently offering sales and user-created mods. The problem is that they are no longer the only player in the digital games storefront game. Rivals like <strong>Epic Games<\/strong> have forced Steam to re-examine its features, offerings, pricing structure, developer tools, and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How does the Steam platform stack up to rivals and <strong>what are the problems users have found?<\/strong> Let&#8217;s explore the Steam shop from things like the Steam shop, Steam games, and Steam wallet to skins gambling and anti-competitive practices.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Steam platform creator: Valve and Gabe Newell<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gabe Newell<\/strong> and <strong>Mike Harrington<\/strong>, two former Microsoft employees, <strong>started the company Valve Software\/Valve Corporation <\/strong>in 1996. Though initially developing video games, the company <strong>developed its digital storefront known as Steam<\/strong> in 2002. It only offered first-party Valve games at first but began to more widely distribute other games starting in 2007.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Over the course of its lifetime, Steam has added new and developed unique features, and worked alongside its development arm (Valve). It <strong>accommodates<\/strong> <strong>Windows<\/strong>, <strong>macOS<\/strong>, <strong>Linux<\/strong>, <strong>mobile platforms<\/strong>, and <strong>virtual reality options<\/strong>. In fact, Valve produced <strong>Half-Life: Alyx<\/strong> in 2020 &#8212; a game designed for VR.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Though the platform offers many features, many users just use it as a<strong> video game digital storefront and library<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-1024x576.jpg\" alt=\"image of image of Steam shop game library\" class=\"wp-image-185139\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-18x10.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94-150x84.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-94.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Organization, UI, and features<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Having changed to keep up with popular UI and UX design, the <strong>Steam interface now focuses on image-heavy organization<\/strong>. This keeps things very vibrant with lots of visual information, but may not be for everyone. However, Steam also has lots of <strong>quality-of-life features <\/strong>such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Friends list<\/strong> that shows what games friends are playing, offers you to join or invite, etc.<\/li><li>A <strong>community hub<\/strong> for game discussions, workshop mods, and more.<\/li><li>A <strong>digital store front <\/strong>where users can search, find, and learn more about different titles.<\/li><li>A more secure <strong>Steam Wallet<\/strong>.<\/li><li>The &#8220;<strong>Steam Points Shop<\/strong>&#8221; where users can buy game-specfic emotes, profile skins, digital stickers, and more.<\/li><li>A somewhat bizarre, but still active<strong> trading card market<\/strong> where users earn cards by playing games and then sell them to other users for &#8220;gems&#8221; or real currency to use for their Steam Wallet<\/li><li>Game achievement and play time tracking.<\/li><li><strong>Community broadcasts<\/strong> from users and developers alike.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Overall, the <strong>UI is very useable and the organization makes tons of sense<\/strong>. Since Valve has had years to refine it using market research, developer input, and user feedback, Steam follows in the same fashion and has well-thought-out UI and UX design.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-1024x576.jpg\" alt=\"image of Steam shop Steamworks developer tool graphic\" class=\"wp-image-185347\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-18x10.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98-150x84.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-98.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Developer tools and features<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Though not many developers are pleased that <strong>Valve pockets 30% of every sale<\/strong> on its platform, the Steam shop has tried to do more for developers in the last few years. This includes making their <strong>developer tools more robust<\/strong> and incorporating more initiatives such as <strong>SteamVR<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Steamworks<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This<strong> API gives studios publishing and development tools for free<\/strong> that better allow them to use Steam features. It helps with microtransactions, <strong>matchmaking<\/strong>, Steam Workshop, <strong>DDoS protection<\/strong>, achievements, screenshots, <strong>cloud saves<\/strong>, and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The program has become so thorough over the years that Steam has <a href=\"https:\/\/partner.steamgames.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"tons of documentation\">tons of documentation<\/a> for developers to scour through.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Steam workshop<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Users<\/strong> with Steam accounts can <strong>create content for video games<\/strong> owned on the Steam platform. Other players can <strong>easily subscribe to these mods<\/strong> with one click, <strong>curate mod collections<\/strong> for specific uses, and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It originally came about to <strong>distribute Team Fortress 2 items <\/strong>then redesigned to accommodate more titles and more robust use cases. <strong>Some creators were even compensated for their work<\/strong> as it was incorporated into the base game.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Games like <strong>Cities: Skylines<\/strong> and Valve&#8217;s own <strong>Half-Life<\/strong> depend heavily on mod support.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SteamVR<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This software and hardware platform <strong>works alongside VR technology<\/strong> such as the Valve Index and HTC Vive. It uses <strong>positional tracking base stations to facilitate room-scale experiences<\/strong>. This means that users can move within a space as opposed to standing in one place. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Though still available for Linux and Windows, <strong>Valve no longer offers SteamVR macOS support<\/strong> as of 2020.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Steam Direct<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Steam Greenlight <\/strong>was<strong> <\/strong>released in <strong>2012<\/strong> with a focus on making it easier for Indie developers to reach potential users. However, the <strong>initiative did not go as planned<\/strong> and was <a href=\"https:\/\/store.steampowered.com\/news\/app\/593110\/old_view\/1265922321514182595?l=swedish\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"replaced by Steam Direct in 2017\">replaced by Steam Direct in 2017<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It lets potential developers <strong>distribute their product<\/strong> on Steam by <strong>completing the required forms and paying an application fee<\/strong> that they can recoup later. If a game exceeds $1,000 USD in sales, <strong>Valve pays back the developer<\/strong> but some still feel this process doesn&#8217;t work. <strong>Raw Fury<\/strong> and <strong>Fig<\/strong> offer to pay the fee for some developers if they can&#8217;t pay.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-1024x576.jpg\" alt=\"image of Valve videogames TF2, Half-Life, Portal, Left 4 Dead, and Dota 2 logos\" class=\"wp-image-185137\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-18x10.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91-150x84.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-91.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">First party Steam games<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Valve started out producing video games, so <strong>Steam maintains certain first-party titles<\/strong> including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/half-life.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Half-Life\"><strong>Half-Life<\/strong><\/a> franchise<\/li><li><strong><a href=\"https:\/\/team-fortress-2.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Team Fortress\">Team Fortress<\/a> <\/strong>franchise<\/li><li><a href=\"https:\/\/dota-2.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Dota 2\"><strong>Dota 2<\/strong><\/a> (Defense of the Ancients)<\/li><li><a href=\"https:\/\/en.softonic.com\/downloads\/counter-strike\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Counter-Strike\"><strong>Counter-Strike<\/strong><\/a> including CS: GO<\/li><li><strong><a href=\"https:\/\/portal.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Portal\">Portal<\/a> <\/strong>franchise<\/li><li><a href=\"https:\/\/left-4-dead.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Left 4 Dead\"><strong>Left 4 Dead<\/strong><\/a> franchise<\/li><li><strong>Garry&#8217;s Mod<\/strong><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Most recently, the company released <strong><a href=\"https:\/\/aperture-desk-job.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Aperture Desk Job\">Aperture Desk Job<\/a><\/strong>, a short experience set in the Portal universe, for <strong>free <\/strong>on <strong>March 1, 2022<\/strong>. It served as a <strong>tech demo<\/strong> for the <strong>new Steam Deck hand-held device <\/strong>from Valve.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-1024x576.jpg\" alt=\"images of Steam Link, Steam Deck, and Steam controller\" class=\"wp-image-185138\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-18x10.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92-150x84.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-92.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Proprietary hardware<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Valve has pursued<strong> several hardware ventures<\/strong> in their lifetime with some being more successful than others. The recently released <strong>Steam Deck <\/strong>has received <strong>middling reviews<\/strong> so far since certain huge games such as <a href=\"https:\/\/destiny-2.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Destiny 2\">Destiny 2<\/a> or <a href=\"https:\/\/fortnite.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Fortnite\">Fortnite<\/a> are not supported on it. In fact, <a href=\"https:\/\/steam.en.softonic.com\/articles\/steam-deck-users-may-get-banned\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"users trying to bypass this are getting banned\">users trying to bypass this are getting banned<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To date, Valve has created these hardware platforms for Steam:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Steam Machine<\/strong> &#8211; a <strong>SteamOS powered<\/strong> hardware device for gaming that ultimately did not become popular, but led to the<strong> Steam Link<\/strong> &#8212; an at-home streaming technology now <a href=\"https:\/\/help.steampowered.com\/en\/faqs\/view\/175C-DDCE-F0CF-B3BD\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"embedded on many Samsung televisions\">embedded on many Samsung televisions<\/a><\/li><li><strong>Steam Controller<\/strong> &#8211; a proprietary controller designed for use with the Steam Machine that also works with the Steam Link<\/li><li><strong>Steam Deck<\/strong> &#8211; a handheld device intended to run available Steam games<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-1024x576.jpg\" alt=\"Steam logo next to Coach from Left 4 Dead looking suspiciously at a paper\" class=\"wp-image-185349\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-18x10.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99-150x84.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-99.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Problems and sticking points of the Steam shop<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every software has its <strong>issues and bugs <\/strong>and Steam is no exception to this. Some bugs involved <a href=\"https:\/\/www.engadget.com\/valve-steam-sockets-check-point-research-110017500.html?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAFRdV_UgfZ5aAuQIga4xOT_OZv9heS0DnnZXmbBUjxk7GVguWrCpurLSHkVqKVQ3DxQNQ86FBWI5vQPw_lGv8MH15JQ3c62LjtCv2DU2noBTkI5wCjfXto1WwDLR_LD6K2Z4RNjkBFIWb0Td6xcm3BqQa3TCBeHjKx0jq7hYhT1q\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"hacking into PCs\"><strong>hacking into PCs<\/strong><\/a> while others let users<strong> <a href=\"https:\/\/www.bbc.com\/news\/technology-46183000\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"download any game for free\">download any game for free<\/a> <\/strong>(briefly in 2018). But not all problems are software-related with Steam. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here are some of the <strong>notable problems experienced by users and developers<\/strong> when it comes to operating on and using the Steam shop.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Limited user support<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Since Steam acts as a &#8220;middleman&#8221; of sorts,<strong> it doesn&#8217;t offer as robust user support <\/strong>as some people might think. If a player encounters a problem with a game such as a crash, they&#8217;ll have to go to the game developer for help. If a Steam user loses their password, they&#8217;ll have to go through Valve instead.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, some things go further with game developers having <a href=\"https:\/\/support.facepunchstudios.com\/hc\/en-us\/articles\/214176485-Common-problems-with-Steam\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"ing dedicated Steam support pages on their websites\">dedicated Steam support pages on their websites<\/a> like <strong>Facepunch Studios<\/strong>, developers of the game <strong>Rust<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Confusing and limited refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Valve incorporated <strong>refunds<\/strong> into their system in<strong> 2015<\/strong> but users still struggle with understanding how they work. Users can get refunds if the following criteria are met:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>You <strong>have NOT played the game<\/strong> for more than <strong>2 hours<\/strong><\/li><li>You&#8217;ve <strong>purchased<\/strong> the game<strong> less than 14 days ago<\/strong><\/li><\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Unfortunately, if you don&#8217;t meet those criteria, Steam will likely <a href=\"https:\/\/www.businessinsider.com\/how-to-refund-a-game-on-steam#:~:text=To%20return%20a%20game%2C%20you,your%20request%20will%20be%20rejected.\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"reject your refund application\">reject your refund application<\/a>. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This also<strong> backfired for developers<\/strong> as people would buy a game just to review bomb it, then get a refund without even playing the game. Steam tried to mitigate this by <a href=\"https:\/\/www.reddit.com\/r\/Steam\/comments\/fkuc3z\/steam_now_shows_if_the_product_was_refunded_in\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"putting whether or not a game was refunded\">putting whether or not a <strong>game was refunded<\/strong><\/a> in game reviews for other users to see.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How much devs make from Steam sales<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Developers have more options<\/strong> now when it comes to how they want to distribute their games. Rivals to Steam like Itch.io let them offer it for just a <strong>10% cut<\/strong> by default compared to <strong><a href=\"https:\/\/www.ign.com\/articles\/2019\/10\/07\/report-steams-30-cut-is-actually-the-industry-standard\" target=\"_blank\" rel=\"noreferrer noopener\">Steam&#8217;s industry standard <\/a><\/strong><a href=\"https:\/\/www.ign.com\/articles\/2019\/10\/07\/report-steams-30-cut-is-actually-the-industry-standard\" target=\"_blank\" rel=\"noreferrer noopener\">of taking a <\/a><strong><a href=\"https:\/\/www.ign.com\/articles\/2019\/10\/07\/report-steams-30-cut-is-actually-the-industry-standard\" target=\"_blank\" rel=\"noreferrer noopener\">30% cut from every sale<\/a><\/strong>. Epic Games gives developers <strong>88%<\/strong> of every sale.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But some <a href=\"https:\/\/www.pcgamer.com\/most-game-devs-dont-think-steam-earns-its-30-revenue-cut\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"developers don't believe\">developers don&#8217;t believe<\/a> that Steam offers enough to justify taking this much from every sale.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-1024x576.jpg\" alt=\"logos of Steam rivals Itch.io, Epic Games, GOG, and Softonic\" class=\"wp-image-185140\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-1024x576.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-300x169.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-768x433.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-800x450.jpg 800w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-664x374.jpg 664w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-238x134.jpg 238w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-436x246.jpg 436w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-370x208.jpg 370w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-304x170.jpg 304w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-18x10.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93-150x84.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/pjimage-93.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Rivals and competitors vs. Steam shop<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As with everything, the digital <a href=\"https:\/\/steam.en.softonic.com\/articles\/steam-alternatives\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Steam shop has plenty of competitors\">Steam shop has <strong>plenty of competitors<\/strong><\/a> no matter how many amazing Steam sales they have. In fact, <strong>Steam misses out on certain game launches<\/strong> due to these rivals with companies like <strong>Amazon<\/strong> even eating into Steam sales.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Epic Games<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As a software developer and game development studio, <strong><a href=\"https:\/\/epic-games-store.en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Epic Games\">Epic Games<\/a> has a huge leg up on Valve and Steam <\/strong>thanks to its use of <strong>Unreal Engine 5<\/strong> &#8212; an engine used by many other game developers. The storefront also enters into<strong> timed-exclusivity deals<\/strong> with developers to maintain a monopoly for a certain window of time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The company might be best known for <strong>Fortnite<\/strong> and occasionally giving away entire Triple-A game titles for free including the <a href=\"https:\/\/www.polygon.com\/22860124\/tomb-raider-rise-shadow-free-epic-games-store-dates\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"entire Tomb Raider reboot trilogy in 2021\">entire <strong>Tomb Raider<\/strong> reboot trilogy in 2021<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, <strong>Epic Games lacks a workshop for mods<\/strong> like Steam has and the <strong>UI may not be as intuitive<\/strong>. But Epic Games has stated that <a href=\"https:\/\/twitter.com\/epicgames\/status\/1288932894816325644?lang=en\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"mods are in Beta as of 2020.\">mods are in Beta as of 2020.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Good Old Games (GOG)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CD Projekt<\/strong>, known for <strong>Cyberpunk 2077<\/strong> and <strong>The Witcher<\/strong>, owns this subsidiary now known as GOG.com. It acts as a digital distribution platform that gives users <strong>DRM-free games<\/strong> using Linux, macOS, and Windows. It also supports <strong>DRM-free video<\/strong> in multiple resolutions to <strong>accommodate reduced download quotas or bandwidth speeds<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Being a smaller storefront, it <strong>offers fewer Triple-A<\/strong> titles but more Indie titles and <strong>lacks a workshop hub<\/strong>. While <strong>GOG<\/strong> does <strong>allow more mods<\/strong> and <strong>does not lock you into its platform<\/strong>, it <a href=\"https:\/\/www.reddit.com\/r\/gog\/comments\/c2i5r5\/can_i_mod_a_game_from_gog_just_as_simply_as_i\/erkuze3\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"does not have as simple an interface\">does not have as simple an interface<\/a> with a one-click &#8220;Subscribe&#8221; option for mods.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Softonic<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Having got its start as a <strong>file-oriented download platform and service<\/strong>, <a href=\"https:\/\/en.softonic.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Softonic\">Softonic<\/a> has grown since its 1996 founding to include many different kinds of software. It offers VPNs, browsers, Minecraft, Cash App, Microsoft Excel, Netflix, iTunes, and more.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Finding mobile games is much easier<\/strong> using Softonic than using Steam. For those looking to go around an app store, Softonic is a great alternative. But for those who want a console or PC competitor, Softonic may fall short of Steam.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Xbox Game Pass<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Since <a href=\"https:\/\/xbox-game-pass.en.softonic.com\/articles\/xbox-game-pass-activision-games\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"Microsoft acquired Activision\/Blizzard recently\">Microsoft acquired Activision\/Blizzard recently<\/a>, Xbox Games Pass may become more competitive against other digital storefronts. The big difference here is that Xbox can offer users a <strong>subscription service for a monthly fee <\/strong>where Steam allows users to own the digital property outright.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For those looking for<strong> user-created content <\/strong>or a wider range of games, Steam is still the way to go.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Itch.io<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Users looking for <strong>indie games, free games, or user-created content<\/strong> can count on Itch.io for just that. The storefront offers wild <strong>bundles such as 992 for just $10 USD<\/strong>, but users can also find comics, books, physical games, soundtracks, and even game assets on Itch.io.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Founded in 2013, the Indie platform also <strong>hosts game jams<\/strong> &#8212; events that let participants create their own games over the course of 1 to 3 days. Contrary to Steam taking 30% of sales, <strong>Itch.io only takes 10% from each sale<\/strong> by default. The site also allows users to pay for free games if they wish to do so.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>For Indie titles and other content, Itch.io is great<\/strong>, but Steam takes the cake when it comes to Triple-A content.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/03\/steam-1-1024x566.jpg\" alt=\"image of Steam store UI\" class=\"wp-image-185538\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/steam-1-1024x566.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/steam-1-300x166.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/steam-1-768x424.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/steam-1-18x10.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/steam-1-150x83.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/03\/steam-1.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Verdict on Steam shop<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">It&#8217;s difficult not to recommend Steam due to the limited availability of such robust digital games storefronts. Epic Games and GOG do offer very similar experiences, but Steam is the <strong>oldest player in this market <\/strong>with the<strong> most history, research data, and features.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result, it is very effective at offering a digital storefront and library for lots of different kinds of video games.<\/p>\n\n\n\n<div class=\"wp-block-columns\">\n<div class=\"wp-block-column\">\n<p class=\"has-text-color has-medium-font-size wp-block-paragraph\" style=\"color:#1bdb00\"><strong>PROS<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Exceptionally large number of games offered<\/li><li>Visual and intuitive UI design<\/li><li>Video streaming<\/li><li>Compatible with Steam Link and Steam Deck<\/li><li>Big Picture mode for larger screens<\/li><li>Lots of free developer tools<\/li><li>Provides some software and film content as well as a music player<\/li><li>Remote play and downloads<\/li><li>Extra in-platform features such as a card trading market, Steam points shop, and discovery queue<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column\">\n<p class=\"has-text-color has-medium-font-size wp-block-paragraph\" style=\"color:#e70000\"><strong>CONS<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Takes 30% of sales from developers<\/li><li>Platform-locked mods<\/li><li>Limited support for users<\/li><li>Lacks built-in video-capture tools<\/li><li>Potentially overwhelming interface<\/li><li>Occasional pop-ups of inappropriate games on the home page or discover queue<\/li><li>No physical game copies<\/li><li>Tricky and limited-time refund process<\/li><\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Steam shop and Steam games platform is known for epic steam sales, the Valve Steam Deck, supporting indie game developers, and much more. It&#8217;s been around since 2003, making it almost 20 years old now. Though other developer-specific storefronts like EA Play, Uplay, and others exist, Steam offers games from thousands of developers at &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/steam-shop-review\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Is the Steam shop the best it can be?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9220,"featured_media":185143,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[3331,1018],"tags":[2337,1056,1732],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-185105","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expert-review","category-gaming","tag-app-subdomain-redirectionsteam","tag-steam","tag-video-games"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/185105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9220"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=185105"}],"version-history":[{"count":2,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/185105\/revisions"}],"predecessor-version":[{"id":340595,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/185105\/revisions\/340595"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/185143"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=185105"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=185105"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=185105"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=185105"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=185105"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=185105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}