{"id":207538,"date":"2022-12-02T15:25:10","date_gmt":"2022-12-02T14:25:10","guid":{"rendered":"http:\/\/sftarticles.wpenginepowered.com\/en\/?p=207538"},"modified":"2025-07-01T20:17:00","modified_gmt":"2025-07-02T03:17:00","slug":"amazon-alexa-in-massive-job-cuts","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/amazon-alexa-in-massive-job-cuts\/","title":{"rendered":"Amazon Muzzles Alexa in Massive Job Cuts Move"},"content":{"rendered":"\n<p>Andy Jassy, Chief Executive at Amazon, has been <strong>driving a cost-cutting review<\/strong> at Amazon to <a href=\"https:\/\/twitter.en.softonic.com\/articles\/twitter-verification-crusade-marketing\" target=\"_blank\" rel=\"noreferrer noopener\">reign in costs<\/a>, especially in sections that haven&#8217;t been profitable, and bring the retail and tech giant back onto a stable footing.\u00a0Alexa may be in trouble, too.<\/p>\n\n\n\n<p><strong>Sales of consumer goods<\/strong>, like electronics, have fallen in recent months as inflationary pressures hit many households. At 38% market share, Amazon has the majority share of online commerce, but its market share has stagnated in recent years. Many new entrants to the online sphere are in direct competition with Amazon.<\/p>\n\n\n\n<p>The Amazon Devices Unit, which includes Alexa, has been the <strong>recipient of enormous amounts<\/strong> of capital but has an operating loss of more than $5 billion annually. <a href=\"https:\/\/en.softonic.com\/articles\/dark-black-friday-amazon-workers\" target=\"_blank\" rel=\"noreferrer noopener\">Many of these employees will find themselves without employment<\/a> in the coming months, as notice comes that up to 10,000 staff will be laid off.Alexa was a pet project by Amazon founder Jeff Bezos. It was intended to be <strong>sold via low-cost hardware<\/strong> to the mass consumer market. <\/p>\n\n\n\n<p>When released in 2014, the intention was to sell products from the Amazon website to generate revenue when orders were placed through Echo hardware using Alexa as the interface between the customer and the system. Though Alexa fielded millions of interactions each week, most were to play music or ask for mundane things like a weather report. These interactions meant no money in Amazon&#8217;s revenue stream.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/3\/2022\/12\/Alexa-Staff-Face-Massive-Cuts-1024x683.jpg\" alt=\"Alexa Staff Face Massive Cuts\" class=\"wp-image-207540\" srcset=\"https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/12\/Alexa-Staff-Face-Massive-Cuts-1024x683.jpg 1024w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/12\/Alexa-Staff-Face-Massive-Cuts-300x200.jpg 300w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/12\/Alexa-Staff-Face-Massive-Cuts-768x512.jpg 768w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/12\/Alexa-Staff-Face-Massive-Cuts-18x12.jpg 18w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/12\/Alexa-Staff-Face-Massive-Cuts-150x100.jpg 150w, https:\/\/articles-img.sftcdn.net\/auto-mapping-folder\/sites\/3\/2022\/12\/Alexa-Staff-Face-Massive-Cuts.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p>Amazon&#8217;s leadership team has taken a <strong>very close look at Alexa<\/strong>. The primary issue facing Amazon executives is that a recent report indicated that people still use very few Alexa functions, so injecting further capital into this functionality seems futile. Amazon responded by claiming that usage of Alexa functionality has climbed by 30% in the past year.<\/p>\n\n\n\n<p>The most popular features of Alexa have <strong>mostly stayed the same<\/strong> since it was first released. The elements used most often by customers are shopping, playing music, and <a href=\"https:\/\/amazon-alexa.en.softonic.com\/articles\/amazons-alexa-boost-wi-fi-signal\" target=\"_blank\" rel=\"noreferrer noopener\">controlling functionality in smart homes<\/a>.&nbsp;Management indicates that Amazon is committed to Alexa, and there are <strong>no plans to discontinue<\/strong> this service. The software remains an integral part of Amazon&#8217;s stable of products,<a href=\"https:\/\/en.softonic.com\/articles\/dark-black-friday-amazon-workers\" target=\"_blank\" rel=\"noreferrer noopener\"> but with a reduced workforce<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Andy Jassy, Chief Executive at Amazon, has been driving a cost-cutting review at Amazon to reign in costs, especially in sections that haven&#8217;t been profitable, and bring the retail and tech giant back onto a stable footing.\u00a0Alexa may be in trouble, too. Sales of consumer goods, like electronics, have fallen in recent months as inflationary &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/amazon-alexa-in-massive-job-cuts\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Amazon Muzzles Alexa in Massive Job Cuts Move&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9205,"featured_media":207539,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[1570],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-207538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-alexa"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/207538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9205"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=207538"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/207538\/revisions"}],"predecessor-version":[{"id":322795,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/207538\/revisions\/322795"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/207539"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=207538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=207538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=207538"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=207538"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=207538"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=207538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}