{"id":241615,"date":"2023-07-26T05:51:47","date_gmt":"2023-07-26T09:51:47","guid":{"rendered":"https:\/\/sftarticles.wpenginepowered.com\/es\/?p=299934"},"modified":"2025-07-01T18:36:47","modified_gmt":"2025-07-02T01:36:47","slug":"ubisoft-collects-cable-before-its-controversial-measure","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/ubisoft-collects-cable-before-its-controversial-measure\/","title":{"rendered":"U-turn: Ubisoft Retracts Controversial Policy Following Outcry"},"content":{"rendered":"\n<p>Less than <strong>24 hours ago<\/strong>, we reported on the <a href=\"https:\/\/en.softonic.com\/articles\/if-you-have-a-ubisoft-account-this-interests-you-you-can-stay-out-of-all-your-games\" target=\"_blank\" rel=\"noreferrer noopener\">controversial move<\/a> <strong>Ubisoft <\/strong>was about to make: deleting the accounts of users who did not log in, regardless of whether they made purchases or not. The French company provided a grace period to avoid reaching that point, but despite the ultimatum, the news <strong>was heavily criticized<\/strong> \u2013 as expected \u2013 by the entire community, demanding a reversal. And it happened.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Ubisoft Connect\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-s\/p\/ee7608de-96d0-11e6-995f-00163ed833e7\/2431051196\/ubisoft-connect-icon.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Ubisoft Connect<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/ubisoft-connect.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">DOWNLOAD<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/ubisoft-connect.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<p>After receiving feedback from users and clarification on Ubisoft&#8217;s official website, the <a href=\"https:\/\/www.ign.com\/articles\/ubisoft-clarifies-that-it-wont-delete-game-libraries-due-to-game-inactivity-after-fan-panic\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">company<\/a> has decided to modify its controversial measure. Now,<strong> if a user has made a purchase on their profile<\/strong>, their account cannot be deleted. Therefore, those users who have made a purchase won&#8217;t receive the email asking them to keep their account active.<\/p>\n\n\n\n<p>For users who haven&#8217;t made any purchases, Ubisoft will consider various factors, including the account&#8217;s <strong>gaming activity<\/strong> since its creation, the length of time since the <strong>last login<\/strong>, and whether there is an active subscription associated with the account. However, it&#8217;s important to reiterate that if a user owns a purchased game, their account will remain active.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-block-embed-Youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Ubisoft Deleting Your Account? | 5 Minute Gaming News\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/TaJgI0759Us?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Indeed, Ubisoft&#8217;s decision to modify their approach has helped to quell the controversy that arose in the last few hours, bringing a sense of balance and common sense to the situation. Deleting accounts of users who have made purchases would have been illogical.<\/p>\n\n\n\n<p>For those who haven&#8217;t made any purchases, it&#8217;s important to be aware that you might receive an email to reactivate your account. If this happens, don&#8217;t hesitate to click on the corresponding link provided in the email.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Ubisoft Connect\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-s\/p\/ee7608de-96d0-11e6-995f-00163ed833e7\/2431051196\/ubisoft-connect-icon.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Ubisoft Connect<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/ubisoft-connect.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">DOWNLOAD<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/ubisoft-connect.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<p><em>Some of the links added in the article are part of affiliate campaigns and may represent benefits for Softonic.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The French company reverses the entire procedure.<\/p>\n","protected":false},"author":9091,"featured_media":241618,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1018,1015],"tags":[],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-241615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gaming","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/241615","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9091"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=241615"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/241615\/revisions"}],"predecessor-version":[{"id":318898,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/241615\/revisions\/318898"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/241618"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=241615"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=241615"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=241615"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=241615"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=241615"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=241615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}