{"id":277700,"date":"2024-04-10T00:55:00","date_gmt":"2024-04-10T07:55:00","guid":{"rendered":"https:\/\/sftarticles.wpenginepowered.com\/es\/?p=329811"},"modified":"2025-07-01T16:45:29","modified_gmt":"2025-07-01T23:45:29","slug":"drones-to-spy-on-customers-this-is-how-insurance-companies-operate","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/drones-to-spy-on-customers-this-is-how-insurance-companies-operate\/","title":{"rendered":"Drones to spy on customers: this is how insurance companies operate"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Many people master the art of trickery as if it were something innate. Insurance companies are aware of this and justify their often abusive practices with it. Some are even going to the extreme of using drones and satellites to spy on their clients.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Microsoft Flight Simulator\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-m\/p\/18dc5d43-1252-4412-82e5-a97d115ee351\/1318333408\/microsoft-flight-simulator-2020-q.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Microsoft Flight Simulator<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/microsoft-flight-simulator-2020.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">DOWNLOAD<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/microsoft-flight-simulator-2020.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">This is what is happening in the United States. According to what we can read on <a href=\"https:\/\/interestingengineering.com\/innovation\/us-home-insurers-spying-customers\" target=\"_blank\" rel=\"noopener nofollow\" title=\"Interesting Engineering\">Interesting Engineering<\/a>, some insurance companies are already using surveillance drones to decide whether or not to insure a home. The simple fact of detecting flaws in a roof has already allowed companies to reject customer applications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As expected, this new tactic has managed to irritate both customers and employees of insurance companies excessively. As of today, almost 99% of buildings and houses located in the United States have been classified within the <strong>Geospatial Insurance Consortium<\/strong>. Computer models are also being used to identify any structural problems that a home may have and that may affect policies (damaged tiles, undeclared pools, etc.).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To further investigate, insurance companies hire private companies to capture this type of images without the owner&#8217;s <strong>consent<\/strong>. Drones and high-altitude balloons are some of the means used to thoroughly &#8220;analyze&#8221; the insured.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Amy Bach, executive director of the consumer association United Policyholders, stated through<strong> Wall Street Journal<\/strong> that there has been an &#8220;alarming increase nationwide in <strong>consumer complaints<\/strong> of insurers canceling policies based on aerial imagery.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Insurance companies, on the other hand, clarify that customers consent to such &#8220;inspections&#8221; when accepting policies. Consumer groups have expressed their great concern about these unfair actions and the <strong>violation of privacy<\/strong>. Currently, no legal actions of any kind have been taken, although it is expected that if this continues, it will eventually happen at some point.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Microsoft Flight Simulator\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-m\/p\/18dc5d43-1252-4412-82e5-a97d115ee351\/1318333408\/microsoft-flight-simulator-2020-q.png\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Microsoft Flight Simulator<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/microsoft-flight-simulator-2020.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">DOWNLOAD<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/microsoft-flight-simulator-2020.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Many people master the art of trickery as if it were something innate. Insurance companies are aware of this and justify their often abusive practices with it. Some are even going to the extreme of using drones and satellites to spy on their clients. This is what is happening in the United States. According to &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/drones-to-spy-on-customers-this-is-how-insurance-companies-operate\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Drones to spy on customers: this is how insurance companies operate&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9211,"featured_media":277702,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":1},"categories":[1015],"tags":[],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-277700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/277700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9211"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=277700"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/277700\/revisions"}],"predecessor-version":[{"id":313907,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/277700\/revisions\/313907"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/277702"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=277700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=277700"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=277700"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=277700"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=277700"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=277700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}