{"id":278627,"date":"2024-04-18T07:15:35","date_gmt":"2024-04-18T14:15:35","guid":{"rendered":"https:\/\/sftarticles.wpenginepowered.com\/es\/?p=330517"},"modified":"2025-07-01T16:41:31","modified_gmt":"2025-07-01T23:41:31","slug":"amazon-denies-that-just-walk-out-is-actually-1000-indians-behind-cameras","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/amazon-denies-that-just-walk-out-is-actually-1000-indians-behind-cameras\/","title":{"rendered":"Amazon denies that Just Walk Out is actually &#8220;1,000 Indians behind cameras&#8221;"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Amazon<\/strong> has responded to accusations that its <strong>Just Walk Out<\/strong> technology, which eliminates traditional cashiers, is managed by humans in India instead of artificial intelligence. The e-commerce giant dismisses these claims as &#8220;false,&#8221; stating that its system is based on a <strong>machine learning model with human support<\/strong>.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Amazon Shopping\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-m\/p\/2ba0450a-9b34-11e6-9104-00163ed833e7\/2029473170\/amazon-mobile-logo\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Amazon Shopping<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/amazon-mobile.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\">DOWNLOAD<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/amazon-mobile.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">At the beginning of the month, <strong>The Information<\/strong> published an article claiming that <a href=\"https:\/\/en.softonic.com\/articles\/amazon-parks-its-revolutionary-cashier-less-technology-in-its-stores-1000-indians-were-doing-the-job\" target=\"_blank\" rel=\"noopener\" title=\"\">Amazon employed around 1,000 workers in India to oversee customer purchases<\/a> and review transactions in stores using the Just Walk Out technology. According to the article, <strong>these workers had to review approximately 70% of the transactions<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Amazon now acknowledges in <a href=\"https:\/\/www.aboutamazon.com\/news\/retail\/amazon-just-walk-out-dash-cart-grocery-shopping-checkout-stores\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">a blog post<\/a> that humans are involved in the process, although it claims that <strong>their role is limited to recording data from real and AI-generated purchases<\/strong> to improve the Just Walk Out system, not to fully execute it. The company compares this practice to other AI systems that also require human intervention to <strong>ensure greater accuracy<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, Amazon also confirms in its publication that it is indeed <strong>removing the Just Walk Out technology from its stores<\/strong>, as customers prefer to use the <strong>Dash Cart<\/strong> system, which automatically counts the items in the cart as they are placed. The company has started expanding the Dash Cart to third-party grocery stores and all Amazon Fresh stores.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Learn how the Just Walk Out technology experience works\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/j9iNEhn4NmE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">However, <a href=\"https:\/\/en.softonic.com\/articles\/amazon-creates-an-ai-to-make-your-music-playlists-its-called-maestro\" target=\"_blank\" rel=\"noopener\" title=\"\">Amazon<\/a> argues that Just Walk Out <strong>is still suitable for stores with a limited selection of products<\/strong> and where customers only need to buy a few items. The company plans to launch &#8220;more third-party Just Walk Out stores of small format in 2024 than any previous year&#8221;, although it does not rule out bringing the technology to larger stores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, Amazon says it is working on <strong>improving the latency and accuracy of the system<\/strong> to obtain faster and more reliable receipts, as well as developing new algorithms and sensors.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Amazon Shopping\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-m\/p\/2ba0450a-9b34-11e6-9104-00163ed833e7\/2029473170\/amazon-mobile-logo\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Amazon Shopping<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/amazon-mobile.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\">DOWNLOAD<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/amazon-mobile.en.softonic.com\/android\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Amazon has responded to accusations that its Just Walk Out technology, which eliminates traditional cashiers, is managed by humans in India instead of artificial intelligence. The e-commerce giant dismisses these claims as &#8220;false,&#8221; stating that its system is based on a machine learning model with human support. At the beginning of the month, The Information &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/amazon-denies-that-just-walk-out-is-actually-1000-indians-behind-cameras\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Amazon denies that Just Walk Out is actually &#8220;1,000 Indians behind cameras&#8221;&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9256,"featured_media":278629,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":1},"categories":[1015],"tags":[2375],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-278627","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-app-subdomain-redirectionamazon-mobile"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/278627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9256"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=278627"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/278627\/revisions"}],"predecessor-version":[{"id":313719,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/278627\/revisions\/313719"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/278629"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=278627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=278627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=278627"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=278627"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=278627"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=278627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}