{"id":282495,"date":"2024-05-31T06:03:02","date_gmt":"2024-05-31T13:03:02","guid":{"rendered":"https:\/\/sftarticles.wpenginepowered.com\/es\/?p=333494"},"modified":"2025-07-01T16:24:05","modified_gmt":"2025-07-01T23:24:05","slug":"spotify-has-backtracked-with-the-car-thing-there-will-be-refunds-for-the-buyers","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/spotify-has-backtracked-with-the-car-thing-there-will-be-refunds-for-the-buyers\/","title":{"rendered":"Spotify has backtracked with the Car Thing: there will be refunds for the buyers"},"content":{"rendered":"\n<p>A few days ago we brought one of the craziest and most unfair news in the industry in recent times: <a href=\"https:\/\/en.softonic.com\/articles\/the-accessory-for-the-dashboard-from-spotify-which-stopped-being-manufactured-in-2022-will-become-trash\" target=\"_blank\" rel=\"noopener\" title=\"Spotify withdrew the Car Thing from the market and was not going to give any kind of refund\">Spotify withdrew the Car Thing from the market and was not going to give any kind of refund<\/a>. They said &#8220;take it to your nearest recycling point&#8221;.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"Spotify\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-s\/p\/9b57653a-96d0-11e6-8952-00163ec9f5fa\/2935737074\/spotify-Download-spotify.jpg\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Spotify<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/spotify.en.softonic.com\/iphone\" target=\"_self\" rel=\"noopener noreferrer\">DOWNLOAD<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/spotify.en.softonic.com\/iphone\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<p>Now <strong>Spotify has backtracked on the decision and is offering refunds to people who purchased their dashboard accessory<\/strong>, the Car Thing, for $90.<\/p>\n\n\n\n<p>While the streaming company unceremoniously discontinued its first and only hardware product in 2022, just five months after its launch. <strong>And recently announced its plans to deactivate all remaining Car Things on December 4, 2024.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"550\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">Spotify now says it will refund Car Thing purchases <a href=\"https:\/\/t.co\/YR31cMhNWb\">https:\/\/t.co\/YR31cMhNWb<\/a><\/p>&mdash; Engadget (@engadget) <a href=\"https:\/\/twitter.com\/engadget\/status\/1796264415861297434?ref_src=twsrc%5Etfw\">May 30, 2024<\/a><\/blockquote><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">A withdrawal that no one understands, not even on Spotify<\/h2>\n\n\n\n<p><strong>Users who want to get their money back will have to contact Spotify&#8217;s customer support <\/strong>and provide proof of purchase.<\/p>\n\n\n\n<p>This small concession comes after a group of Car Thing customers filed <a href=\"https:\/\/www.classaction.org\/blog\/spotify-car-thing-lawsuit-says-firmware-update-will-leave-streamers-with-nothing-more-than-a-paperweight\" target=\"_blank\" rel=\"noopener nofollow\" title=\"a class action lawsuit\">a class action lawsuit<\/a> against Spotify in the Southern District of New York for its short-lived and now doomed accessories.<\/p>\n\n\n\n<p>Car Thing was a simple screen that replicated the Spotify app from your phone, <strong>a very attractive gadget for drivers whose cars lack Android Auto or Apple CarPlay.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Spotify Car Thing: DON&#039;T BUY before watching this!\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/Tn8-vcJugiw?start=2&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Although the device was quite simple and probably a sales failure for Spotify, it found new life once it was put on sale and <strong>clever users started implementing their Car Things in places other than the car, such as home desks and keyboards.<\/strong><\/p>\n\n\n\n<p>Although a refund is better than nothing, <strong>Spotify continues to put its customers through the hassle of digging up receipts from years ago<\/strong>. With refunds or without them, there will still be a lot of useless electronic waste.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spotify has reversed its decision and is offering refunds to people who bought its dashboard accessory, the Car Thing&#8230;<\/p>\n","protected":false},"author":9265,"featured_media":282497,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":1},"categories":[1015],"tags":[2381],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-282495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-app-subdomain-redirectionspotify"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/282495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9265"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=282495"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/282495\/revisions"}],"predecessor-version":[{"id":312873,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/282495\/revisions\/312873"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/282497"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=282495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=282495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=282495"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=282495"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=282495"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=282495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}