{"id":293028,"date":"2024-12-13T09:32:28","date_gmt":"2024-12-13T08:32:28","guid":{"rendered":"https:\/\/sftarticles.wpenginepowered.com\/es\/?p=345621"},"modified":"2025-07-01T15:38:05","modified_gmt":"2025-07-01T22:38:05","slug":"mail-categories-in-ios-18-2-what-they-are-how-to-use-them-and-what-we-can-do-if-they-dont-appear","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/mail-categories-in-ios-18-2-what-they-are-how-to-use-them-and-what-we-can-do-if-they-dont-appear\/","title":{"rendered":"Mail categories in iOS 18.2: what they are, how to use them, and what we can do if they don&#039;t appear"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">With the launch of iOS 18.2, Apple has brought us one of those features that change the way we manage our digital day-to-day: Categories in Mail. Along with Image Playground or the new Genmoji, we are facing a feature designed to help us <strong>keep our inbox much more organized<\/strong>. Let&#8217;s see exactly what these Categories are, how we can use them, and what to do if we don&#8217;t find them in our app after updating.<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-s\/p\/3fcfd53d-6233-4b22-a08d-6a57d0a85111\/3228077087\/apple-tv-logo\" alt=\"Apple TV+\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Apple TV+<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/apple.co\/4ahEAXk\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">SUBSCRIBE<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-sponsored\" href=\"https:\/\/apple.co\/4ahEAXk\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What are Mail Categories and how do they work?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mail Categories <strong>are a new way to organize our emails according to their content<\/strong>. These Categories automatically classify emails into four groups: Primary, Transactions, Updates, and Promotions. A classification that allows us to quickly identify which messages are important and which can wait.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Primary<\/strong> is the place where we will find the most relevant emails: messages from regular contacts, important notifications, or any communication that the system considers a priority. \u2014It&#8217;s a bit of a wildcard category, but it usually turns out to be the most useful\u2014.<\/li>\n\n\n\n<li><strong>Transactions<\/strong> groups all those emails related to purchases, shipments, or reservations. For example, receipts, order confirmations, and shipping statuses.<\/li>\n\n\n\n<li><strong>Updates<\/strong> is designed for newsletters, social media notifications, and updates from services to which we are subscribed.<\/li>\n\n\n\n<li><strong>Promotions<\/strong>, as its name suggests, includes promotional emails, offers, and discounts.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This classification <strong>is done automatically and based on the content of the email<\/strong>, although we can make manual adjustments if we want to change the destination of certain senders. For example, if we receive an important email that ends up in Promotions, we can move it to Primary, ensuring that future messages from the same sender arrive in the correct category.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to use Categories in Mail<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once we update our iPhone to iOS 18.2, Categories should be available by default. From the inbox, we just need to tap one of the top tabs \u2014Primary, Transactions, Updates, or Promotions\u2014 to view the corresponding emails.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If we want to modify the category of a specific email, the steps are as simple as these:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>We open the email in the Mail app.<\/li>\n\n\n\n<li>We tap the three-dot button in the top right corner.<\/li>\n\n\n\n<li>We select <em>Categorization<\/em>.<\/li>\n\n\n\n<li>We choose the new category where we want to move the email.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Something important to keep in mind is that <strong>the classification applies to all emails from the same sender<\/strong>. If we move an email from Promotions to Primary, all future messages from this sender will go directly to Primary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If at any point we decide that Categories are not for us, we can deactivate them and return to the traditional email view. We do this by following these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>We open the <em>Mail<\/em> app on our iPhone.<\/li>\n\n\n\n<li>We tap the three dots in the upper right corner.<\/li>\n\n\n\n<li>We select <em>List View<\/em>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">What to do if Categories do not appear<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If after updating to iOS 18.2 we do not find the Categories in Mail, there is a reason we must consider: <strong>this feature does not depend on Apple Intelligence, but it does depend on the device&#8217;s language<\/strong>. For now, Mail Categories are only available if the language of our iPhone is set to English.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Changing the language is very simple:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>We open the <em>Settings<\/em> app.<\/li>\n\n\n\n<li>We tap on <em>General<\/em> and then on <em>Language &amp; Region<\/em>.<\/li>\n\n\n\n<li>We change the device language to English.<\/li>\n\n\n\n<li>We restart the iPhone for the changes to take effect.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Once we make this change, we should see the Categories enabled in Mail. If we prefer not to change the device&#8217;s language, we will have to wait for future updates \u2014hopefully by April next year\u2014 for this feature to be available in other languages. Also, keep in mind that, for now, they are only available on the iPhone. \ufffc<\/p>\n\n\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-s\/p\/3fcfd53d-6233-4b22-a08d-6a57d0a85111\/3228077087\/apple-tv-logo\" alt=\"Apple TV+\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">Apple TV+<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/apple.co\/4ahEAXk\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">SUBSCRIBE<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-sponsored\" href=\"https:\/\/apple.co\/4ahEAXk\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The Mail Categories in iOS 18.2 <strong>offer us a very simple and efficient way to manage our emails<\/strong>, adapting to our needs and reducing the time we need to spend organizing our inbox.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the launch of iOS 18.2, Apple has brought us one of those features that change the way we manage our digital day-to-day: Categories in Mail. Alongside Image Playground or the new Genmoji, we have a feature designed to help us keep our inbox much more organized. Let&#8217;s see exactly what these Categories are, how we can use them, and what to do if we don&#8217;t find them in our app after updating. What are Mail Categories and how do they work? Mail Categories are a new way to organize our emails according to their content. These [&#8230;]<\/p>\n","protected":false},"author":9262,"featured_media":293034,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":4},"categories":[1015],"tags":[],"usertag":[],"vertical":[],"content-category":[6771],"class_list":["post-293028","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","content-category-ai"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/293028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9262"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=293028"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/293028\/revisions"}],"predecessor-version":[{"id":310458,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/293028\/revisions\/310458"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/293034"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=293028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=293028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=293028"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=293028"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=293028"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=293028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}