{"id":302124,"date":"2025-05-02T04:55:50","date_gmt":"2025-05-02T11:55:50","guid":{"rendered":"https:\/\/sftarticles.wpenginepowered.com\/en\/?p=302124"},"modified":"2025-07-01T14:45:03","modified_gmt":"2025-07-01T21:45:03","slug":"microsoft-leaves-thousands-of-pcs-without-updates-worldwide-what-we-know-about-the-error","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/microsoft-leaves-thousands-of-pcs-without-updates-worldwide-what-we-know-about-the-error\/","title":{"rendered":"Microsoft leaves thousands of PCs without updates worldwide: What we know about the error"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In an unusual twist for a global tech leader,&nbsp;<strong>Microsoft has acknowledged a critical update error<\/strong>&nbsp;preventing many Windows 11 devices from upgrading to version 24H2. While update failures are not new, this case stands out because&nbsp;<strong>the issue originates from Microsoft\u2019s own code<\/strong>, and no fix has yet been issued.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The update fails with error code 0x80240069<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The issue, marked by&nbsp;<strong>error code 0x80240069<\/strong>, affects systems attempting to update from versions 22H2 and 23H2 to 24H2 through Windows Server Update Services (WSUS). Microsoft flagged the bug in late April but has not provided&nbsp;<strong>any technical explanation or workaround<\/strong>. The problem causes update downloads to stall or stop entirely, sometimes showing the message:&nbsp;<strong>\u201cThe wuauserv service terminated unexpectedly.\u201d<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WSUS environments most affected<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The bug primarily affects enterprise users relying on WSUS, a tool widely used in corporate IT environments to control and deploy updates.&nbsp;<strong>Home users are less likely to be impacted<\/strong>, although scattered reports on forums suggest some consumer-level machines may also experience the problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">No solution yet, only recommendations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Microsoft has only stated that&nbsp;<strong>devices with the April 8, 2025 security update (KB5055528) or later<\/strong>&nbsp;may be blocked from updating via WSUS. While engineers are investigating the source of the failure,&nbsp;<strong>no patch or updated instructions have been published<\/strong>. For now, users are advised to back up important data and wait.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Enterprise disruptions raise concern<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Though not widespread among general consumers,&nbsp;<strong>this failure could severely disrupt IT departments<\/strong>&nbsp;responsible for large-scale PC maintenance. Until Microsoft issues a resolution, affected systems remain stuck on older versions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In an unusual twist for a global tech leader,&nbsp;Microsoft has acknowledged a critical update error&nbsp;preventing many Windows 11 devices from upgrading to version 24H2. While update failures are not new, this case stands out because&nbsp;the issue originates from Microsoft\u2019s own code, and no fix has yet been issued. The update fails with error code 0x80240069 &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/microsoft-leaves-thousands-of-pcs-without-updates-worldwide-what-we-know-about-the-error\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Microsoft leaves thousands of PCs without updates worldwide: What we know about the error&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9317,"featured_media":302125,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-302124","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"In an unusual twist for a global tech leader, Microsoft has acknowledged a critical update error preventing many Windows 11 devices from upgrading to version 24H2. 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The update fails with error code 0x80240069"},"aioseo_meta_data":{"post_id":"302124","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"BlogPosting","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"limit_modified_date":false,"created":"2025-05-02 11:54:26","updated":"2025-07-08 01:48:39"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/cms-articles.softonic.io\/en\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/cms-articles.softonic.io\/en\/category\/news\/\" title=\"News\">News<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tMicrosoft leaves thousands of PCs without updates worldwide: What we know about the error\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/cms-articles.softonic.io\/en\/"},{"label":"News","link":"https:\/\/cms-articles.softonic.io\/en\/category\/news\/"},{"label":"Microsoft leaves thousands of PCs without updates worldwide: What we know about the error","link":"https:\/\/cms-articles.softonic.io\/en\/microsoft-leaves-thousands-of-pcs-without-updates-worldwide-what-we-know-about-the-error\/"}],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/302124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9317"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=302124"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/302124\/revisions"}],"predecessor-version":[{"id":307369,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/302124\/revisions\/307369"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/302125"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=302124"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=302124"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=302124"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=302124"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=302124"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=302124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}