{"id":370513,"date":"2026-06-19T06:32:00","date_gmt":"2026-06-19T13:32:00","guid":{"rendered":"https:\/\/cms-articles.softonic.io\/en\/?p=370513"},"modified":"2026-06-19T06:32:03","modified_gmt":"2026-06-19T13:32:03","slug":"anthropic-hit-with-lawsuit-over-claude-max-5x-and-20x-plans-fell-short","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/anthropic-hit-with-lawsuit-over-claude-max-5x-and-20x-plans-fell-short\/","title":{"rendered":"Anthropic hit with lawsuit over Claude Max: ‘5x’ and ’20x’ plans fell short"},"content":{"rendered":"

Anthropic is facing a proposed class-action lawsuit over its Claude Max subscriptions, filed in the U.S. District Court for the Northern District of California. The complaint turns on a simple question: did Anthropic\u2019s top-tier Claude Max plans actually give subscribers<\/strong> the level of usage the company advertised?<\/p>\n

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The suit zeroes in on the $100 Max 5x plan<\/strong> and the $200 Max 20x plan. Anthropic markets them as offering five times and 20 times the usage of Claude Pro. Plaintiff Karl Kahn says that wasn\u2019t his experience, especially during long coding sessions, where the limits showed up much faster than the marketing suggested.<\/p>\n\n

In the filing, Kahn says Max 5x worked out to something closer to 3.5x usage<\/strong>, while Max 20x delivered only about six to eight times as much. He also says the weekly caps were surprisingly easy to burn through. In one five-hour session, he claims, 15% of his total allowance was gone.<\/p>\n\n

Kahn\u2019s argument is that this crosses into bait-and-switch territory. At the center of the case is his claim that Anthropic doesn\u2019t clearly spell out how premium usage is measured. The complaint says that leaves subscribers unable to predict, compare, or even track what they\u2019re really getting from a flat-rate plan<\/strong>. The proposed class wants reimbursement for everyone who subscribed to Max 5x or Max 20x starting in April 2025, along with a court ruling that Anthropic\u2019s marketing was fraudulent.<\/p>\n\n

If you\u2019re paying for a premium chatbot plan<\/a>, this is one to watch<\/strong>.<\/p>\n\n

The case is now making its way through federal court in California, just as consumer lawyers and regulators are paying closer attention to fuzzy usage caps<\/a><\/strong> on pricey AI subscriptions. It also lands as Connecticut gets ready to enforce a new law on October 1 that will require companies to disclose usage limits before people sign up. That could help set a firmer standard for what claims like \u201c5x\u201d and \u201c20x\u201d are actually supposed to mean.<\/p>","protected":false},"excerpt":{"rendered":"

Anthropic is facing a proposed class-action lawsuit over its Claude Max subscriptions, filed in the U.S. District Court for the Northern District of California. The complaint turns on a simple question: did Anthropic\u2019s top-tier Claude Max plans actually give subscribers the level of usage the company advertised? The suit zeroes in on the $100 Max … Continue reading “Anthropic hit with lawsuit over Claude Max: ‘5x’ and ’20x’ plans fell short”<\/span><\/a><\/p>\n","protected":false},"author":9341,"featured_media":370512,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[],"usertag":[],"vertical":[],"content-category":[6771],"class_list":["post-370513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","content-category-ai"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/370513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9341"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=370513"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/370513\/revisions"}],"predecessor-version":[{"id":370514,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/370513\/revisions\/370514"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/370512"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=370513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=370513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=370513"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=370513"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=370513"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=370513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}