{"id":378010,"date":"2026-09-16T02:20:00","date_gmt":"2026-09-16T09:20:00","guid":{"rendered":"https:\/\/cms-articles.softonic.io\/en\/?p=378010"},"modified":"2026-09-16T02:20:08","modified_gmt":"2026-09-16T09:20:08","slug":"lg-now-denies-smart-tv-eavesdropping-claims-privacy-questions-remain","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/lg-now-denies-smart-tv-eavesdropping-claims-privacy-questions-remain\/","title":{"rendered":"LG now denies Smart TV eavesdropping claims: privacy questions remain"},"content":{"rendered":"<p class=\"wp-block-paragraph\">LG has answered the <a href=\"https:\/\/en.softonic.com\/articles\/worried-about-how-your-smart-tv-collects-your-data-try-these-settings\" rel=\"noopener\">privacy complaints<\/a> around its smart TVs, and its main pushback is <strong>straightforward<\/strong>: the company says its sets are not sitting there constantly listening to your conversations. According to LG, <a href=\"https:\/\/text-to-speech-software-audio-reader-xl.en.softonic.com\/\" rel=\"noopener\">speech-to-text<\/a> kicks in only when you press the voice button on the remote or use a wake word. It also says wake-word audio stays on the device unless that trigger is activated. Even so, that answer only covers one part of the issue. It doesn&#8217;t really put to rest the bigger questions around viewing-data collection, discovery of other devices on your home network, or the way that information can end up feeding ad targeting and audience measurement.<\/p>\n<div class=\"sc-card-program\">\r\n  <div class=\"sc-card-program__body\">\r\n    <div class=\"sc-card-program__row clearfix\">\r\n      <div class=\"sc-card-program__col-logo\">\r\n        <img decoding=\"async\" class=\"sc-card-program__img\" alt=\"NordVPN\" src=\"https:\/\/images.sftcdn.net\/images\/t_app-icon-s\/p\/6edeb839-ad87-4a36-8a90-f8c37d491340\/4198402274\/nordvpn-logo\" width=\"100px\" height=\"100px\">\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-title\">\r\n        <span class=\"sc-card-program__title\">NordVPN<\/span>\r\n        <a class=\"sc-card-program__button sc-card-program-internal\" href=\"https:\/\/nordvpn.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">Download<\/a>\r\n      <\/div>\r\n      <div class=\"sc-card-program__col-rating\">\r\n        <svg class=\"rating-score__content\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" x=\"0\" y=\"0\" viewbox=\"0 0 50 50\" enable-background=\"new 0 0 50 50\" xml:space=\"preserve\"><path class=\"rating-score__background rating-score--good\" fill=\"none\" stroke-width=\"6\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><path class=\"rating-score__value rating-score__value--0\" fill=\"none\" stroke-width=\"6\" stroke-dashoffset=\"0\" stroke-miterlimit=\"10\" d=\"M40 40c8.3-8.3 8.3-21.7 0-30s-21.7-8.3-30 0 -8.3 21.7 0 30\"><\/path><text class=\"rating-score__number\" content=\"\" text-anchor=\"middle\" transform=\"matrix(1 0 0 1 25 31.0837)\" data-auto=\"app-user-score\"><\/text><\/svg>\r\n      <\/div>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <span class=\"sc-card-program__description\"><\/span>\r\n    <\/div>\r\n    <div class=\"sc-card-program__row\">\r\n      <img decoding=\"async\" class=\"sc-card-program__bigpic\" src=\"\" onerror=\"this.style.display='none'\">\r\n    <\/div>\r\n    <a class=\"sc-card-program__link track-link sc-card-program-internal\" href=\"https:\/\/nordvpn.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\"><\/a>\r\n  <\/div>\r\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">LG did acknowledge something else. When Automatic Content Recognition, or <a href=\"https:\/\/en.softonic.com\/articles\/your-tv-is-spying-on-you-this-is-how-you-can-avoid-it\" rel=\"noopener\">ACR<\/a>, is available and turned on, the company says that data may be used for <strong>audience segmentation<\/strong> and for analyzing viewing trends. In plain terms, ACR can tell what you&#8217;re watching on live TV, and it can also pick up viewing through consoles, streaming sticks, and set-top boxes.<\/p>\n\n<p class=\"wp-block-paragraph\">On ads, LG says interest-based advertising and cross-device advertising require <strong>separate consent<\/strong>. The company also says you can withdraw that consent later or switch off ACR. Privacy advocates have a different complaint: those controls may exist, but they&#8217;re often tucked away where most people won&#8217;t find them.<\/p>\n\n<p class=\"wp-block-paragraph\">If you own a smart TV, that&#8217;s the part to pay attention to, because LG describes <strong>nearby-device scanning<\/strong> as a standard feature tied to connectivity and smart-home functions. And LG isn&#8217;t the only company that&#8217;s been pressed on this. Samsung and Vizio have both faced similar scrutiny over ACR.<\/p>\n\n<p class=\"wp-block-paragraph\">Regulators have stepped in too, including LG&#8217;s Texas settlement in <strong>May 2026<\/strong> and the Federal Trade Commission&#8217;s 2017 case against Vizio, which ended with a $2.2 million penalty.<\/p>\n\n<p class=\"wp-block-paragraph\">For anyone using one of these TVs, the practical move is pretty simple: go through the privacy settings, turn off <strong>ACR<\/strong> if your set allows it, and think twice about leaving voice features enabled all the time.<\/p>","protected":false},"excerpt":{"rendered":"<p>LG has answered the privacy complaints around its smart TVs, and its main pushback is straightforward: the company says its sets are not sitting there constantly listening to your conversations. According to LG, speech-to-text kicks in only when you press the voice button on the remote or use a wake word. It also says wake-word &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/lg-now-denies-smart-tv-eavesdropping-claims-privacy-questions-remain\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;LG now denies Smart TV eavesdropping claims: privacy questions remain&#8221;<\/span><\/a><\/p>\n","protected":false},"author":9349,"featured_media":378009,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1015],"tags":[],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-378010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/378010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/9349"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=378010"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/378010\/revisions"}],"predecessor-version":[{"id":378011,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/378010\/revisions\/378011"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/378009"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=378010"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=378010"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=378010"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=378010"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=378010"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=378010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}