{"id":54186,"date":"2013-10-28T13:17:57","date_gmt":"2013-10-28T11:17:57","guid":{"rendered":"http:\/\/onsoftware.en.softonic.com\/?p=54186"},"modified":"2025-07-02T01:04:04","modified_gmt":"2025-07-02T08:04:04","slug":"6-tips-for-shopping-online-without-getting-scammed","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/6-tips-for-shopping-online-without-getting-scammed\/","title":{"rendered":"6 tips for shopping online without getting scammed"},"content":{"rendered":"<p>We&#8217;re shopping online more than ever before. <a title=\"Forbes ecommerce\" href=\"http:\/\/www.forbes.com\/sites\/roberthof\/2013\/02\/05\/you-know-whats-cool-a-trillion-dollars-in-e-commerce\/\" target=\"_blank\" rel=\"noopener noreferrer\">According to Forbes magazine<\/a>, at the end of 2013, e-commerce transactions will add up to an incredible <strong>one trillion dollars<\/strong>. And as more money moves around cyberspace, cyberfraud is increasing by the day.<\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Economic losses from Cyberfraud\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/fraudlosses.png\" alt=\"\" width=\"496\" height=\"326\" \/><\/p>\n<p style=\"text-align: center\"><em>Cyberfraud economic losses from 2001 to 2012 (<a title=\"Cybersource\" href=\"http:\/\/www.slideshare.net\/joshuaenders\/cyber-source-2013onlinefraudreport\" target=\"_blank\" rel=\"noopener noreferrer\">source<\/a>)<\/em><\/p>\n<p>In a <a title=\"Cybersource report\" href=\"http:\/\/www.slideshare.net\/joshuaenders\/cyber-source-2013onlinefraudreport\" target=\"_blank\" rel=\"noopener noreferrer\">report from CyberSource<\/a> (VISA), $3.5 billion were lost in 2012 in North America alone. Another report, from JP Morgan,\u00a0concludes that &#8220;there are no signs that the growth of cybercrime is slowing&#8221;.<\/p>\n<h3>The fine line between fraud and overconfidence<\/h3>\n<p>Cybercrime pickpocketers\u00a0use\u00a0a variety of techniques and tricks, ranging from personal data theft through email (<a title=\"Phishing\" href=\"http:\/\/en.wikipedia.org\/wiki\/Phishing\" target=\"_blank\" rel=\"noopener noreferrer\">phishing<\/a>) or redirection to fake e-commerce sites (<a title=\"Pharming\" href=\"http:\/\/en.wikipedia.org\/wiki\/Pharming\" target=\"_blank\" rel=\"noopener noreferrer\">pharming<\/a>).<\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Pharming\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/pharming.png\" alt=\"\" width=\"455\" height=\"387\" \/><em><a href=\"http:\/\/palizine.plynt.com\/issues\/2006Mar\/pharming\/\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><\/em><\/p>\n<p style=\"text-align: center\"><em><a href=\"http:\/\/palizine.plynt.com\/issues\/2006Mar\/pharming\/\" target=\"_blank\" rel=\"noopener noreferrer\">Pharming<\/a>: The attacker modifies (&#8220;poisons&#8221;)\u00a0\u00a0the address\u00a0servers (1) so that when the user loads a page (2), a fake version appears instead of the genuine website (3)<\/em><\/p>\n<p>But scams aren&#8217;t the only way money is lost. <strong>Transaction errors<\/strong> and ads that exaggerate the quality of products are also guilty.<\/p>\n<h3>Six tips for buying online with confidence<\/h3>\n<p>Whether due to the poor design of an online store or the existence of con artists, the risk of losing money is real. Luckily, browsers <em>and<\/em> websites have greatly improved their <strong>safety<\/strong> and <strong>reliability<\/strong>.<\/p>\n<p>Rather than overwhelm you with an endless list of recommendations, or advice that&#8217;s difficult to implement, we&#8217;re going to give you <strong>six essential tricks <\/strong>that we believe will keep you safe in most cases.<\/p>\n<h3>1. Always pay through PayPal or Google Wallet<\/h3>\n<p>Pay by <a title=\"PayPal\" href=\"http:\/\/www.paypal.com\" target=\"_blank\" rel=\"noopener noreferrer\">PayPal<\/a>, <a title=\"Google Wallet\" href=\"http:\/\/www.google.com\/wallet\/\" target=\"_blank\" rel=\"noopener noreferrer\">Google Wallet<\/a> or other services where you <strong>don&#8217;t need to enter your bank details<\/strong> every time. In addition, both PayPal and Google Wallet have sophisticated anti-fraud controls, and can help you <a title=\"PayPal safety and security\" href=\"https:\/\/www.paypal.com\/webapps\/mpp\/paypal-safety-and-security\" target=\"_blank\" rel=\"noopener noreferrer\">reclaim your money<\/a> in case of fraud.<\/p>\n<p style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/comprapaypal.png\" alt=\"\" \/><\/p>\n<p style=\"text-align: center\"><em>PayPal acts as a <\/em><em>payment <\/em><em>intermediary, protecting your safety (<a title=\"PayPal Buying online\" href=\"https:\/\/www.paypal.com\/webapps\/mpp\/buying-online\" target=\"_blank\" rel=\"noopener noreferrer\">source<\/a>)<\/em><\/p>\n<p>Regardless of how you pay, <strong>we recommend that you get a secondary cash or debit card<\/strong> and use it for your online purchases. It&#8217;s not a good idea to use your primary card for online shopping.<\/p>\n<h3>2. Investigate the reputation of the online store<\/h3>\n<p>If its your first time buying from a given website, spend\u00a0some time <strong>researching their reputation<\/strong>. Google their name and look at their\u00a0reputation on <a title=\"WoT\" href=\"http:\/\/www.mywot.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">WoT <\/a>and <a title=\"SafeWeb\" href=\"https:\/\/safeweb.norton.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">SafeWeb<\/a>, two services that check the safety of websites.<\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Trust Web\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/wot.png\" alt=\"\" width=\"417\" height=\"256\" \/><\/p>\n<p style=\"text-align: left\">Another good tip is to\u00a0look at the bottom of the page to see where the company is located and what certificates they have.<img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/terms.png\" alt=\"\" \/><\/p>\n<p>When you first enter an online store, look\u00a0for the following:<\/p>\n<ul>\n<li>&#8220;Real life&#8221; contact details (address, phone number)<\/li>\n<li>Support page with frequently asked questions<\/li>\n<li>Links to information about the company<\/li>\n<li>Purchase guarantees and legal conditions<\/li>\n<li>Electronic commerce certification seals\u00a0(VeriSign, TRUSTe, etc.)<\/li>\n<\/ul>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Safety certificates\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/certificates.png\" alt=\"\" width=\"405\" height=\"135\" \/><\/p>\n<p style=\"text-align: center\"><em>The presence of these certificates is a good sign, but click on them to be sure of their authenticity. Some scammers put them in without valid links backing them up!<\/em><\/p>\n<h3>3. Use a modern browser&#8230;.and make sure it&#8217;s updated!<\/h3>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Chrome Malware\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/chromemal.jpg\" alt=\"\" width=\"300\" height=\"210\" \/><\/p>\n<p>When it comes\u00a0to avoiding scams, a good updated browser gives you more security than an antivirus. <a title=\"Download Google Chrome\" href=\"http:\/\/google-chrome.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">Google Chrome<\/a>, for example, is able to detect malicious pages, as can\u00a0Internet Explorer 11 (SmartScreen) and <a title=\"Download Firefox\" href=\"http:\/\/firefox.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">Mozilla Firefox<\/a>. If you&#8217;re using mobile applications to make your purchases, make sure they&#8217;re not fake apps. Finally, whenever possible, make sure that the page where you enter payment details has\u00a0a lock symbol before the address (<a href=\"http:\/\/en.wikipedia.org\/wiki\/HTTPS\">HTTPS<\/a>) &#8211; this tells you that it&#8217;s safe.<\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"PayPal\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/https.png\" alt=\"\" width=\"412\" height=\"227\" \/><\/p>\n<p>In general, you should always look at the web address of the store you&#8217;re using. If it looks unusual or suspicious, don&#8217;t continue!\u00a0Most browsers will give you extra information by clicking on the lock icon.<\/p>\n<h3>4. Always buy from a secure network<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright\" title=\"Secure wifi\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2011\/12\/home-heatmap-small.png\" alt=\"\" width=\"200\" height=\"150\" \/><\/p>\n<p>When you&#8217;re shopping, try to <strong>connect from home and from devices that you trust<\/strong>, using your programs, your antivirus and your favorite browser. Public networks are full of shady characters who are on the lookout for data to steal.<\/p>\n<p>That being said, don&#8217;t take it for granted that your home network is safe. Boost your Wifi security, install a good free antivirus and keep receipts and bank details in a password manager with encryption, such as <a title=\"Download Dashlane\" href=\"http:\/\/dashlane.en.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">Dashlane<\/a> &#8211; a very well designed\u00a0password and personal data manager.<\/p>\n<h3>5. Compare prices and conditions of sale<\/h3>\n<p>Are you\u00a0<em>sure <\/em>it&#8217;s a bargain? <strong>Compare prices and condition<\/strong> &#8211; on\u00a0<a title=\"Google shopping\" href=\"http:\/\/www.google.com\/prdhp\" target=\"_blank\" rel=\"noopener noreferrer\">Google Shopping<\/a>,\u00a0for example &#8211;\u00a0and read reviews on the product sheet, especially the negative ones: these could give you clues about the reliability of the page.<\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Google Shopping\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/shopping.png\" alt=\"\" width=\"568\" height=\"323\" \/><\/p>\n<p style=\"text-align: center\"><em>Stores that appear in Google Shopping are generally reliable<\/em><\/p>\n<p>Comparing\u00a0prices and conditions is always a good habit to get into when you&#8217;re shopping, and the internet makes this really easy to do. But be careful, even on the comparison sites, because prices can be out of date and sometimes don&#8217;t reflect additional costs.<\/p>\n<h3>6. Never click on suspicious links<\/h3>\n<p>As we said in our article on <a href=\"http:\/\/features.en.softonic.com\/how-to-recognize-suspicious-emails\" target=\"_self\" rel=\"noopener noreferrer\">suspicious emails<\/a>, <strong>if you didn&#8217;t request it, don&#8217;t\u00a0click it<\/strong>! It&#8217;s a simple rule of thumb that means you can avoid unpleasant surprises, like phishing (data theft).<\/p>\n<p style=\"text-align: center\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" title=\"Fake Amazon phishing site\" src=\"https:\/\/articles-images.sftcdn.net\/wp-content\/uploads\/sites\/2\/2013\/10\/pish-568x250.png\" alt=\"\" width=\"568\" height=\"250\" \/><\/p>\n<p style=\"text-align: center\"><em>This is not Amazon.co.uk! Always check if addresses look like they should.<\/em><\/p>\n<p>An online store will contact you to provide receipts or invoices, but <strong>will never request that you\u00a0enter passwords or bank details via an email or text message<\/strong>. Those details must be requested from the actual site. This is also true for social networking sites.<\/p>\n<h3>A final piece of advice: use common sense and read!<\/h3>\n<p><strong>If it seems too good to be true, be suspicious<\/strong>. If the page doesn&#8217;t look as professional as you expected, be suspicious. If something, anything, that you see sparks any\u00a0doubt in your mind, be suspicious. It could be a hoax. When in doubt, it&#8217;s better to stop and investigate. Read, read and read &#8211; it&#8217;s the &#8220;<a href=\"http:\/\/www.staysafeonline.org\/stop-think-connect\/about\">Stop. Think. Connect<\/a>&#8221; principle. And just\u00a0to cover your back, <strong>it&#8217;s best to\u00a0save\u00a0everything <\/strong>&#8211; from emails and receipts to screenshots: one day these could serve as important evidence.<\/p>\n<h3>Do you feel safe shopping online?<\/h3>\n<p><em>Original article written by <a href=\"http:\/\/articulos.softonic.com\/editor\/fabrizio-ferri\" target=\"_self\" rel=\"noopener noreferrer\">Fabrizio Ferri-Benedetti<\/a> published on <a href=\"http:\/\/articulos.softonic.com\/\" target=\"_self\" rel=\"noopener noreferrer\">Softonic ES<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re shopping online more than ever before. According to Forbes magazine, at the end of 2013, e-commerce transactions will add up to an incredible one trillion dollars. And as more money moves around cyberspace, cyberfraud is increasing by the day. Cyberfraud economic losses from 2001 to 2012 (source) In a report from CyberSource (VISA), $3.5 &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/6-tips-for-shopping-online-without-getting-scammed\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;6 tips for shopping online without getting scammed&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2040,"featured_media":54187,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":1},"categories":[2441],"tags":[],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-54186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/54186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/2040"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=54186"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/54186\/revisions"}],"predecessor-version":[{"id":331910,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/54186\/revisions\/331910"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/54187"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=54186"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=54186"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=54186"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=54186"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=54186"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=54186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}