{"id":65360,"date":"2014-04-25T00:22:34","date_gmt":"2014-04-24T22:22:34","guid":{"rendered":"http:\/\/onsoftware.en.softonic.com\/?p=65360"},"modified":"2025-07-02T00:43:59","modified_gmt":"2025-07-02T07:43:59","slug":"ios-6-facetime-fix","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/ios-6-facetime-fix\/","title":{"rendered":"FaceTime fix requires iOS 6 users to upgrade to iOS 7 on supported devices"},"content":{"rendered":"<p>A recently discovered bug has stopped <a title=\"FaceTime news\" href=\"http:\/\/news.en.softonic.com\/b\/facetime\" target=\"_self\" rel=\"noopener noreferrer\">FaceTime<\/a> from working on devices running iOS 6. An <strong>expired device certificate<\/strong> has rendered Apple&#8217;s video chat service unusable for some. Apple has responded with a fix, which is to update to iOS 7 if your device supports it.<\/p>\n<p>While most users have updated to iOS 7, there are some users who may not want the <a title=\"iOS 7: Everything you need to know\" href=\"http:\/\/features.en.softonic.com\/ios-7-everything-you-need-to-know\" target=\"_self\" rel=\"noopener noreferrer\">dramatic changes<\/a> introduced in the new operating system. Those with devices capable of running iOS 7, <strong>must update<\/strong> to fix FaceTime.<\/p>\n<p>If you have a device that doesn&#8217;t support iOS 7, you&#8217;ll need to update to <strong>iOS 6.1.6<\/strong> to fix the FaceTime bug. The update was released in February so if you haven&#8217;t updated, now&#8217;s the time.<\/p>\n<p>Apple hasn&#8217;t provided a way for iOS 6 users with iOS 7 compatible devices to update to 6.1.6 to avoid the new OS.<\/p>\n<p>It&#8217;s odd that Apple doesn&#8217;t just issue new device certificates to fix the issue and allow users to continue using iOS 6. While 87% of iOS devices are already using iOS 7, 11% of users are still running iOS 6. Users may have legitimate reasons for staying on iOS 6 but for now, Apple is not providing a solution.<\/p>\n<p><em>Source: <a title=\"Apple Support\" href=\"http:\/\/support.apple.com\/kb\/TS5419\" target=\"_blank\" rel=\"noopener noreferrer\">Apple Support<\/a><\/em><\/p>\n<p><em>Via: <a title=\"MacRumors\" href=\"http:\/\/www.macrumors.com\/2014\/04\/24\/ios-6-facetime-fix\/\" target=\"_blank\" rel=\"noopener noreferrer\">MacRumors<\/a><\/em><\/p>\n<h4>RELATED STORIES<\/p>\n<ul>\n<li><a href=\"http:\/\/features.en.softonic.com\/app-of-the-week-frontback\" target=\"_self\" rel=\"noopener noreferrer\">App of the Week: Frontback<\/a><\/li>\n<li><a href=\"http:\/\/news.en.softonic.com\/when-you-look-at-monthly-active-users-whatsapp-is-streets-ahead-of-the-competition\" target=\"_self\" rel=\"noopener noreferrer\">When you look at monthly active users, WhatsApp is streets ahead of the competition<\/a><\/li>\n<li><a href=\"http:\/\/news.en.softonic.com\/viber-on-ios-updated-with-all-new-design\" target=\"_self\" rel=\"noopener noreferrer\">Viber on iOS updated with all new design<\/a><\/li>\n<\/ul>\n<\/h4>\n","protected":false},"excerpt":{"rendered":"<p>A recently discovered bug has stopped FaceTime from working on devices running iOS 6. An expired device certificate has rendered Apple&#8217;s video chat service unusable for some. Apple has responded with a fix, which is to update to iOS 7 if your device supports it. While most users have updated to iOS 7, there are &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/ios-6-facetime-fix\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;FaceTime fix requires iOS 6 users to upgrade to iOS 7 on supported devices&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2033,"featured_media":65362,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[2441],"tags":[2533],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-65360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","tag-app-subdomain-redirectionfacetime"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/65360","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/users\/2033"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/comments?post=65360"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/65360\/revisions"}],"predecessor-version":[{"id":330882,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/posts\/65360\/revisions\/330882"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media\/65362"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/media?parent=65360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/categories?post=65360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/tags?post=65360"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/usertag?post=65360"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/vertical?post=65360"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/en\/wp-json\/wp\/v2\/content-category?post=65360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}