{"id":73712,"date":"2014-09-30T00:15:04","date_gmt":"2014-09-29T22:15:04","guid":{"rendered":"http:\/\/onsoftware.en.softonic.com\/?p=73712"},"modified":"2025-07-02T00:26:48","modified_gmt":"2025-07-02T07:26:48","slug":"ios-8-reset-all-settings-bug-erases-icloud-drive","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/en\/ios-8-reset-all-settings-bug-erases-icloud-drive\/","title":{"rendered":"iOS 8 &#8216;Reset All Settings&#8217; bug erases iCloud Drive"},"content":{"rendered":"<p>According to <a title=\"Bug in iOS 8's 'Reset All Settings' Option Also Erases iCloud Drive Documents\" href=\"http:\/\/www.macrumors.com\/2014\/09\/29\/reset-all-settings-icloud-drive-bug\/\" target=\"_blank\" rel=\"noopener noreferrer\">MacRumors<\/a>, forum members have found that using the <em>Reset All Settings<\/em> option is <strong>permanently deleting documents<\/strong> from <a title=\"What's changed in iOS 8?\" href=\"http:\/\/features.en.softonic.com\/what-changes-in-ios-8\" target=\"_self\" rel=\"noopener noreferrer\">iCloud Drive<\/a>. The option states that &#8220;No data or media will be deleted&#8221;, but it appears that some iOS 8 users are experiencing this problem.<\/p>\n<p>MacRumors thinks the bug may be <strong>limited to iWork<\/strong> apps and not other documents stored on iCloud Drive. Yosemite users are seeing documents disappearing from their machines as well, with iCloud Drive synced between operating systems.<\/p>\n<p>From one MacRumor forum member:<\/p>\n<blockquote><p>Because iOS 8 was so sluggish on my iPad 3 I reset all settings (No data or media will be deleted) and sped it up BUT deleted my iWork data! Then promptly synced and deleted it in iCloud.I have public beta of Yosemite so can&#8217;t roll back via time machine. I have no pre iOS 8 backups in iTunes or iCloud to revert to (well iCloud device backups don&#8217;t contain cloud documents and I should have iOS 7 backups in iTunes but can&#8217;t find any. iCloud has no trash like dropbox. They seem gone forever.<\/p><\/blockquote>\n<p>It&#8217;s not recommended that you reset any device running iOS 8 until this bug is addressed by Apple. Apple already had problems with iOS 8.0.1&#8217;s iPhone 6 cellular data bug and released 8.0.2 quickly after. Apple supplies <a title=\"Keynote for iOS\" href=\"http:\/\/keynote.en.softonic.com\/iphone\" target=\"_self\" rel=\"noopener noreferrer\">Keynote<\/a>, <a title=\"Numbers for iOS\" href=\"http:\/\/numbers.en.softonic.com\/iphone\" target=\"_self\" rel=\"noopener noreferrer\">Numbers<\/a>, and <a title=\"Pages for iOS\" href=\"http:\/\/pages.en.softonic.com\/iphone\" target=\"_self\" rel=\"noopener noreferrer\">Pages<\/a> for free to new device owners, and this bug could lead people to avoid Apple&#8217;s first party apps.<\/p>\n<p><em>Source: <a title=\"Bug in iOS 8's 'Reset All Settings' Option Also Erases iCloud Drive Documents\" href=\"http:\/\/www.macrumors.com\/2014\/09\/29\/reset-all-settings-icloud-drive-bug\/\" target=\"_blank\" rel=\"noopener noreferrer\">MacRumors<\/a><\/em><\/p>\n<h3>Related Stories<\/h3>\n<p><a title=\"Apple releases iOS 8.0.2 to fix Touch ID and connectivity problems\" href=\"http:\/\/news.en.softonic.com\/apple-releases-ios-8-0-2-to-fix-touch-id-and-connectivity-problems\" target=\"_self\" rel=\"noopener noreferrer\">Apple releases iOS 8.0.2 to fix Touch ID and connectivity problems<\/a><\/p>\n<p><a title=\"35 apps perfect for the iPhone 6 and iPhone 6 Plus\" href=\"http:\/\/features.en.softonic.com\/35-apps-perfect-for-the-iphone-6-and-iphone-6-plus\" target=\"_self\" rel=\"noopener noreferrer\">35 apps perfect for the iPhone 6 and iPhone 6 Plus<\/a><\/p>\n<p><a title=\"WhatsApp for iOS updated with returning support for iCloud backups\" href=\"http:\/\/news.en.softonic.com\/whatsapp-for-ios-updated-with-returning-support-for-icloud-backups\" target=\"_self\" rel=\"noopener noreferrer\">WhatsApp for iOS updated with returning support for iCloud backups<\/a><\/p>\n<p style=\"text-align: right\"><em>Follow me on Twitter: <a title=\"Chris on Twitter\" href=\"http:\/\/www.twitter.com\/chrislikesrobot\" target=\"_blank\" rel=\"noopener noreferrer\">@chrislikesrobot<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>According to MacRumors, forum members have found that using the Reset All Settings option is permanently deleting documents from iCloud Drive. The option states that &#8220;No data or media will be deleted&#8221;, but it appears that some iOS 8 users are experiencing this problem. MacRumors thinks the bug may be limited to iWork apps and &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/en\/ios-8-reset-all-settings-bug-erases-icloud-drive\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;iOS 8 &#8216;Reset All Settings&#8217; bug erases iCloud Drive&#8221;<\/span><\/a><\/p>\n","protected":false},"author":2030,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[2441],"tags":[],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-73712","post","type-post","status-publish","format-standard","hentry","category-how-to"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.4 - aioseo.com -->\n\t<meta name=\"description\" content=\"According to MacRumors, forum members have found that using the Reset All Settings option is permanently deleting documents from iCloud Drive. The option states that &quot;No data or media will be deleted&quot;, but it appears that some iOS 8 users are experiencing this problem. MacRumors thinks the bug may be limited to iWork apps and\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Christopher Park\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/cms-articles.softonic.io\/en\/ios-8-reset-all-settings-bug-erases-icloud-drive\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.4\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Softonic English - Just another Softonic Sites site\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"iOS 8 \u2018Reset All Settings\u2019 bug erases iCloud Drive - Softonic English\" \/>\n\t\t<meta property=\"og:description\" content=\"According to MacRumors, forum members have found that using the Reset All Settings option is permanently deleting documents from iCloud Drive. The option states that &quot;No data or media will be deleted&quot;, but it appears that some iOS 8 users are experiencing this problem. MacRumors thinks the bug may be limited to iWork apps and\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/cms-articles.softonic.io\/en\/ios-8-reset-all-settings-bug-erases-icloud-drive\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2014-09-29T22:15:04+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-07-02T07:26:48+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"iOS 8 \u2018Reset All Settings\u2019 bug erases iCloud Drive - Softonic English\" \/>\n\t\t<meta name=\"twitter:description\" content=\"According to MacRumors, forum members have found that using the Reset All Settings option is permanently deleting documents from iCloud Drive. The option states that &quot;No data or media will be deleted&quot;, but it appears that some iOS 8 users are experiencing this problem. 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