{"id":37807,"date":"2013-01-18T10:59:17","date_gmt":"2013-01-18T09:59:17","guid":{"rendered":"http:\/\/onsoftware.softonic.fr\/?p=37807"},"modified":"2025-06-12T13:06:51","modified_gmt":"2025-06-12T12:06:51","slug":"mega-va-ouvrir-son-call-center-et-disposer-dune-hotline-pour-ses-utilisateurs-actualite","status":"publish","type":"post","link":"https:\/\/cms-articles.softonic.io\/fr\/mega-va-ouvrir-son-call-center-et-disposer-dune-hotline-pour-ses-utilisateurs-actualite\/","title":{"rendered":"Mega va ouvrir son call center et disposer d&#8217;une hotline pour ses utilisateurs"},"content":{"rendered":"<p><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-37355\" title=\"Mega\" src=\"https:\/\/articles-img.sftcdn.net\/sft\/articles\/auto-mapping-folder\/sites\/9\/2013\/01\/mega-icon.png\" alt=\"\" width=\"125\" height=\"124\" \/>Mega<\/strong>, le nouveau site de partage de fichiers de Kit Dotcom offrant <strong>50Go de stockage gratuits<\/strong>, a d\u00e9cid\u00e9 de cr\u00e9er un centre d&#8217;appels (Call Center) et offrir ainsi \u00e0 ses clients une <strong>hotline<\/strong>. Ce service client par t\u00e9l\u00e9phone sera disponible d\u00e8s le lancement du site et monopolisera 15 \u00e0 20 employ\u00e9s.<\/p>\n<p>Dans un communiqu\u00e9 envoy\u00e9 \u00e0 la presse, le controvers\u00e9e fondateur de MegaUpload<strong> Kit Dotcom<\/strong> a annonc\u00e9 avoir retenu la soci\u00e9t\u00e9 Instra pour fournir son aide aux clients de Mega. Les employ\u00e9s charg\u00e9s de la hotline travailleront directement au sein de l&#8217;entreprise Mega.<!--more-->Le centre d&#8217;appels sera l\u00e0 pour aider les utilisateurs du service de stockage en ligne et viendra r\u00e9pondre aux probl\u00e8mes et aux questions rencontr\u00e9s par le service. Des formulaires de r\u00e9ponse  par e-mail aux clients seront aussi disponibles.<\/p>\n<p>A deux jours de la sortie, Mega se d\u00e9voile de plus en plus et suscite de nombreuses r\u00e9actions. Preuve en est de la popularit\u00e9 d\u00e9j\u00e0 du nouveau site de partage.<\/p>\n<p>Via (<a href=\"http:\/\/www.theregister.co.uk\/2013\/01\/18\/mega_call_centre\/http:\/\/\" target=\"_blank\" rel=\"noopener noreferrer\">The Register<\/a>)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mega, le nouveau site de partage de fichiers de Kit Dotcom offrant 50Go de stockage gratuits, a d\u00e9cid\u00e9 de cr\u00e9er un centre d&#8217;appels (Call Center) et offrir ainsi \u00e0 ses clients une hotline. Ce service client par t\u00e9l\u00e9phone sera disponible d\u00e8s le lancement du site et monopolisera 15 \u00e0 20 employ\u00e9s. Dans un communiqu\u00e9 envoy\u00e9 &hellip; <a href=\"https:\/\/cms-articles.softonic.io\/fr\/mega-va-ouvrir-son-call-center-et-disposer-dune-hotline-pour-ses-utilisateurs-actualite\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Mega va ouvrir son call center et disposer d&#8217;une hotline pour ses utilisateurs&#8221;<\/span><\/a><\/p>\n","protected":false},"author":8020,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","wpcf-pageviews":0},"categories":[1],"tags":[5072,4061,5046,4837,5045,1371,2764,5047,5049,2907,5048],"usertag":[],"vertical":[],"content-category":[],"class_list":["post-37807","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-hotline-mega","tag-kim-dotcom","tag-kim-dotcom-mega","tag-mega","tag-mega-legal","tag-megaupload","tag-megaupload-fbi","tag-nouveau-mega","tag-telechargement-gratuit-mega","tag-telechargement-legal","tag-telechargement-mega"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/posts\/37807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/users\/8020"}],"replies":[{"embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/comments?post=37807"}],"version-history":[{"count":1,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/posts\/37807\/revisions"}],"predecessor-version":[{"id":167631,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/posts\/37807\/revisions\/167631"}],"wp:attachment":[{"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/media?parent=37807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/categories?post=37807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/tags?post=37807"},{"taxonomy":"usertag","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/usertag?post=37807"},{"taxonomy":"vertical","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/vertical?post=37807"},{"taxonomy":"content-category","embeddable":true,"href":"https:\/\/cms-articles.softonic.io\/fr\/wp-json\/wp\/v2\/content-category?post=37807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}