Samsung has announced that it will begin deleting user accounts that have been inactive for two years, as part of a broader effort to protect personal data. This measure targets those who have not logged into their Samsung accounts in the last 24 months. Affected users have until 31 July 2025 to take action and preserve their information.
Inactive accounts face permanent deletion
Samsung is rolling out this policy to ensure better security for dormant user accounts, which are more vulnerable to unauthorized access and cyberattacks. The company stresses that once an account is deleted, there will be no way to recover any data, including photos, cloud backups, or app history.
If you still use your Samsung account or want to retain access to the data, the process is simple: log in before the deadline. By doing so, the account will remain active and secure for at least another two years.
Users notified via email
Samsung has already emailed all users affected by this policy change, urging them to act quickly. Ignoring the email and failing to sign in will result in automatic deletion of the account and all associated data.
This new policy reflects a growing trend among tech companies to streamline services and reduce digital risk by removing unused accounts. For former Samsung users who have since moved on to other brands, this might serve as a final opportunity to retrieve old data or shut down the account manually if it’s no longer needed.
A simple step to keep your data
To avoid losing access, users only need to log in once before the end of July. This minimal effort guarantees continued access to Samsung services and ensures personal information remains protected.