Anthropic is facing a proposed class-action lawsuit over its Claude Max subscriptions, filed in the U.S. District Court for the Northern District of California. The complaint turns on a simple question: did Anthropic’s top-tier Claude Max plans actually give subscribers the level of usage the company advertised?
The suit zeroes in on the $100 Max 5x plan and the $200 Max 20x plan. Anthropic markets them as offering five times and 20 times the usage of Claude Pro. Plaintiff Karl Kahn says that wasn’t his experience, especially during long coding sessions, where the limits showed up much faster than the marketing suggested.
In the filing, Kahn says Max 5x worked out to something closer to 3.5x usage, while Max 20x delivered only about six to eight times as much. He also says the weekly caps were surprisingly easy to burn through. In one five-hour session, he claims, 15% of his total allowance was gone.
Kahn’s argument is that this crosses into bait-and-switch territory. At the center of the case is his claim that Anthropic doesn’t clearly spell out how premium usage is measured. The complaint says that leaves subscribers unable to predict, compare, or even track what they’re really getting from a flat-rate plan. The proposed class wants reimbursement for everyone who subscribed to Max 5x or Max 20x starting in April 2025, along with a court ruling that Anthropic’s marketing was fraudulent.
If you’re paying for a premium chatbot plan, this is one to watch.
The case is now making its way through federal court in California, just as consumer lawyers and regulators are paying closer attention to fuzzy usage caps on pricey AI subscriptions. It also lands as Connecticut gets ready to enforce a new law on October 1 that will require companies to disclose usage limits before people sign up. That could help set a firmer standard for what claims like “5x” and “20x” are actually supposed to mean.
Author: Alyssa Lavinia Dellosa
{
"social": {
"email": "content.reviewer8@ext.softonic.com",
"facebook": "",
"twitter": "",
"linkedin": "https:\/\/www.linkedin.com\/in\/alyssadellosa19\/"
},
"ja-JP": "",
"de-DE": "Alyssa Dellosa ist eine philippinische Produktinformationsspezialistin mit einem Abschluss in Pädagogik, die Menschen gerne dabei hilft, Technologie zu verstehen. Sie schreibt technische Produktblogs, korrigiert Artikel und verfasst ansprechende Social-Media-Beiträge.",
"en-US": "Alyssa Dellosa is a Filipina Product Information Specialist with a degree in Education who loves helping people make sense of technology. Her path in content creation has led her through writing technical product blogs, proofreading articles in fields like home improvement, and crafting engaging captions for social media.",
"es-ES": "Alyssa Dellosa es una especialista filipina en Información de Productos con licenciatura en Educación que disfruta ayudar a la gente a entender la tecnología. Escribe blogs técnicos sobre productos, corrige artículos y crea contenido cautivador para redes sociales.",
"fr-FR": "Alyssa Dellosa est une spécialiste en information produit d'origine philippine, diplômée en éducation, passionnée par rendre la technologie accessible à tous. Elle rédige des articles techniques sur les produits, révise des contenus et crée des textes engageants pour les réseaux sociaux.",
"it-IT": "Alyssa Dellosa è una specialista filipina di informazioni sui prodotti con una laurea in Pedagogia che adora aiutare le persone a comprendere la tecnologia. Scrive blog tecnici su prodotti, corregge articoli e crea didascalie accattivanti per i social media.",
"nl-NL": "Alyssa Dellosa is een Filipijnse Product Information Specialist met een achtergrond in Educatie die graag mensen helpt technologie beter te begrijpen. Ze schrijft technische productblogs, corrigeert artikelen en maakt aantrekkelijke social media-posts.",
"pl-PL": "Alyssa Dellosa to filipińska specjalistka ds. informacji o produktach z dyplomem w dziedzinie edukacji, która uwielbia pomagać ludziom zrozumieć technologię.",
"pt-BR": "Alyssa Dellosa é uma Especialista em Informações de Produtos filipina com formação em Educação que adora ajudar as pessoas a entender tecnologia."
}
View all posts by Alyssa Lavinia Dellosa
