Anthropic has introduced an interesting feature for Claude Enterprise accounts that lets companies analyze their employees’ conversations. Called Smart Reports, it lets them see what tasks we work on, how much they cost, and what difficulties we run into.
What companies can see from our conversations
According to Anthropic, administrators can generate reports for the last 28 days of use. The analysis includes chat, Claude Cowork, and Claude Code, and classifies sessions by projects, results, and, above all, by cost. It also lets them see a summary of each session and check their details.
The tool can also identify repetitive tasks that could be automated and lets users ask the AI itself questions to guide the analysis it produces.
What happens to our privacy
That’s the big question. Part of the answer is that the feature comes disabled by default and requires an administrator to enable it explicitly. In addition, the names of Claude users are hidden. It’s still possible to identify users, although it requires enabling a specific option and each disclosure of a name is logged in the system.
Conversations about health, personal life, or other sensitive matters appear only as aggregate statistics, without individual summaries, although content classification is always prone to errors. Given how important it is to protect our private conversations, the use of a company account for certain questions has to be considered carefully.
Author: David Bernal Raspall
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