HoYoverse is a company that never fails. Even their less celebrated games, like Honkai Impact 3rd, have had a great impact on the studio’s subsequent development. In addition, they have a loyal following from a small population of the video game world. That’s why their success is not surprising. Even when they don’t manage to hit the right notes, they still have a passionate audience behind them. Something that their president is aware of.
According to Liu Wei, president of HoYoverse, at a recent event to present the 5.0 update of Genshin Impact, there have been times when players have made them feel useless. They have experienced great anxiety and confusion, and there have been moments when they have received so much feedback that they were unable to know which direction to take. They have had to learn to distinguish the voice of true fans from those who simply want to cause harm or don’t know what they are saying.
That’s why, at the beginning of the year, when the team felt really lost, they decided to start traveling around the world and start talking to the players. Listening to them about how they felt about the game and why some of them had abandoned it. At that moment, and after that experience, they reached a consensus: everything could be changed in Genshin Impact, except the travel experience with its players.
That’s why there have been so many changes in the game in recent months, and why we should expect more. Because after getting out and interacting with the players and their emotions, the company has realized what is really important: the journey they share. It’s something that we will be able to verify with the release of patch 5.0 of Genshin Impact on August 28th.
