The new WhatsApp contact list feature had many users in an uproar. Meta has decided to return the contact list to the way it was before the latest WhatsApp feature. This means users can sigh in relief and enjoy the contact list as it was.
The popular messaging platform from Meta (previously known as Facebook) released an update that changed the contact list. The new list feature showed frequently contacted users and recent chats. This sounds like it should make things much more convenient. But it had the opposite effect as it made it extremely difficult for users to scroll through their contact alphabetically.
Users showed their outrage and took to social media to vent their frustrations about the new update and changes to the contacts feature. Many users referred to the new update as horrible, bad, and awful in their comments. A lot of the users even begged for a return to the older version, where contacts were simply listed alphabetically.
Meta received so many complaints from users following this WhatsApp update that they had to take action. The company responded quickly by making it possible for users to return to the old contact list format in the app’s Android beta program. The response was so big and overwhelming that Meta decided to return all users to the original contact list format.
We appreciate that WhatsApp tried improving a feature, and based on the feedback, realized it didn’t work and returned a feature that users loved. This shows that, if nothing else, they take their users’ feedback into account. In the meantime, we’re waiting to see what the WhatsApp communities feature will be like.
