YouTube Premium users complain that they are still seeing ads, even though they shouldn't
Some YouTube Premium subscribers are experiencing something that shouldn’t happen to them: they are still seeing ads. Those who use the platform without paying are well aware of the amount of advertising that can appear during a video, whether at the beginning or in the middle of it. That is why one of the biggest incentives to pay for YouTube Premium is the removal of ads in videos. However, many users have taken to the internet to complain that the ads are still there. YouTube is clear about it and states to 9to5Google that YouTube Premium subscribers […]
Some YouTube Premium subscribers are experiencing something that shouldn’t happen to them: they are still seeing ads.
Those who use the platform without paying are well aware of the amount of advertising that can be seen during a video, whether at the beginning or in the middle of it. That is why one of the biggest incentives to pay for YouTube Premium is the removal of ads in videos. However, many users have taken to the Internet to complain that the ads were still there.
From YouTube, they are clear and state to 9to5Google that YouTube Premium subscribers should not see any kind of ads before and during the videos. If this were the case, YouTube advises those affected to contact technical support.
On the other hand, the platform has started testing a new payment tier, YouTube Premium Lite. This new option would serve to remove only the ads, without the possibility of accessing YouTube Music or background content playback. For now, it is only available to some users in Australia, Germany, and Thailand.
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