The recent changes in employee performance evaluation at Microsoft have sparked a wide debate about the adoption of artificial intelligence (AI) tools in the workplace. In an internal memo, Julia Liuson, Corporate Vice President of Microsoft’s Developer Division, indicated that managers should evaluate their employees based on their use of AI tools, considering that their integration is “fundamental” for all roles. This measure has been interpreted by some as a way to force the adoption of technologies that have not yet been fully embraced by users.
A decision that has not been well received by either employees or users
One of the main points of controversy lies in the functionality of Recall, a feature that takes screenshots of user activities every few seconds. This feature has raised security concerns, leading Microsoft to partially retract after its initial announcement due to the negative backlash. Although the company has worked to address these issues, the negative perception of how security is handled remains among users.
Despite the fact that the implementation of AI aims to enhance the user experience, many Windows 11 users have expressed their dissatisfaction with the default installation of Copilot, a tool that, with only 33 million users, falls short compared to the 400 million of ChatGPT. Critics argue that Copilot is seen as “bloatware” and that its imposition on operating systems is unnecessary and frustrating for many.
The lack of interest from users towards Copilot raises questions about Microsoft’s strategy as it seeks to integrate AI into its ecosystem. As 2025 approaches, the company faces the challenge not only of meeting the expectations of its employees, but also of satisfying the needs of a market that does not always see AI as an essential solution.