Zoom uncomplicates your contact center

Zoom is upping its game with a fresh feature update aimed squarely at call center clients, all in the name of enhancing interaction and client contentment. And guess what? Artificial intelligence is in the mix.

With the debut of its comprehensive Workforce Engagement Management suite, Zoom is aiming to become a one-stop-shop for businesses, negating the need to piece together various software from multiple providers.

In the words of Kentis Gopalla, who’s steering this innovative suite at Zoom:

“The contact center is at the heart of every customer experience, and the Workforce Engagement Management suite ensures that Zoom customers have everything they need to deliver excellence to their customers.”

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A closer look to Zoom Workforce Engagement Management

Zoom’s newly unveiled suite brings together two unique components: Workforce Management and Quality Management, each with a specific focus to enhance customer engagement and business operations.

Quality Management comes in strong with AI capabilities that scan and analyze customer interactions. The objective? To elevate agent performance by ensuring they’re asking the right questions. This AI-driven analysis helps not just the agents but also lessens the workload for supervisors who are keeping tabs on performance metrics.

Workforce Management, on the other hand, is the operational heartbeat of the suite. Its role is to make certain the contact center is adequately staffed, aligning the workforce with customer demand. How does it do this? By leveraging AI to analyze past data, up to a month back, and generate staff schedules right within the Zoom app.

While it’s still early days to gauge how Zoom’s Contact Center tools measure up against competitors, the company’s earnest embrace of AI technology could well be the convincing factor for customers seeking the most streamlined workflow solutions.

A holistic suite

Zoom has introduced a holistic suite aimed at optimizing contact center operations, and one of its pivotal elements is Workforce Management. This tool is designed to fine-tune the staffing levels within contact centers, ensuring that the right number of agents are on hand to meet fluctuating customer demand.

Forecasting tools powered by AI

Workforce Management deploys artificial intelligence to facilitate the decision-making process for contact center leaders. The tool allows for the extraction and analysis of historical data from Zoom Contact Center. This aids in predicting upcoming call volumes and expected handling times, enabling advance scheduling for up to a month.

Automated scheduling for flexibility

The tool goes beyond simple forecasting by automatically generating schedules based on predicted data. This removes the need for cumbersome spreadsheet calculations, allowing leaders to have a bird’s-eye view of agent activities and shift patterns. Schedules can be adapted on the fly, providing an agile approach to workforce planning.

Intraday oversight for quick adaptability

Workforce Management also offers intraday management features. These allow leaders to keep a real-time pulse on staffing adherence, making it easier to adapt to unexpected events or changing needs throughout the day. Metrics on agent performance can be monitored in real-time, offering immediate insights into areas for improvement.

Availability and more information

Both the Workforce Management and Quality Management tools are part of the Workforce Engagement Management suite, which is now available for Zoom Contact Center customers. For a deep dive into what Zoom’s Workforce Engagement Management suite has to offer, you can visit Zoom’s official website.

Is it true? Elon Musk charging for Twitter, speculations explored

So, Elon Musk charging for Twitter—or should we say X—hasn’t been the resounding success everyone expected. X Premium, the rebranded “Twitter Blue,” isn’t exactly the talk of the virtual town like Musk had hoped.

Initially, the idea was golden. At least in Musk’s mind. He figured it would be the perfect solution for weeding out bots and fattening the revenue pot. Reality, though, had a different script.

Here’s the tea: X Premium isn’t the digital must-have of the year. We’re talking a mere 0.3% of X users opting in. What’s on offer? A verified blue checkmark and some neat bonus features. But so far, not many are biting.

So, for those keeping score, it seems Elon Musk charging for Twitter still has some kinks to iron out. It’s not a total wash, but clearly, the vision and the current state are a few pixels apart.

Is Elon Musk charging for Twitter: What we know so far

Elon Musk is contemplating going all-in by putting a price tag on access to the entire platform. The looming question is, will this entice more users to cough up cash, or will they bolt for free platforms?

This interesting twist came to light during a chat between Musk and Israeli Prime Minister Benjamin Netanyahu. Musk was laying out his grand vision for X, a piece of his “everything app” strategy, and this is when the idea of Elon Musk charging for Twitter really picked up steam on social chatter.

Musk gets candid with his rationale:

“The single most important reason that we’re moving to having a small monthly payment for use of the X system is that it’s the only way I can think of to combat vast armies of bots. Because a bot costs a fraction of a penny, or a tenth of a penny, but if somebody even has to pay a few dollars or something, some minor amount, the effective cost of bots is very high, and then you also have to get a new payment method every time you have a new bot.”

There will be cheaper alternatives

There’s more to the story of Elon Musk charging for Twitter. It seems like Musk is also floating the idea of a more budget-friendly tier. Because who doesn’t love a good deal, right? Musk’s aim here isn’t just bot-eradication; he’s also talking about adding a sprinkle of identity verification by linking bank accounts to user profiles.

Rumor has it that we might see a more wallet-friendly option—think along the lines of $3 to $4 a month. This would give you either limited X Premium features or just the much-coveted blue tick mark. Oh, and let’s not forget that this could tie in perfectly with X’s newly minted ID verification system, perhaps adding a small fee for third-party verification via a partner like au10tix.

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Why is this such a big deal?

Now, why is this two-pronged approach such a big deal? First off, it aims to kick bots to the curb by jacking up their operational costs. And second, it sets the stage for future in-app payments and banking services, which neatly dovetails into Musk’s overarching vision.

But let’s not pop the champagne just yet. This pay-to-play model could be a double-edged sword. Introducing a paywall may put a dent in user engagement, particularly in markets where cost is a major concern. Plus, let’s be real—most X users are more the silent, scrolling types who don’t post much but are vital for the platform’s ecosystem.

Pokemon GO Oddish Research Day overview: Quests and rewards

The Pokemon GO Oddish Research Day is just around the corner as part of the latest season, dubbed Adventures Abound. But hold your horses; this isn’t just about Oddish. Sure, our leafy friend takes center stage, but you’ll also bump into other wild critters like Shroomish, Roselia, and Cacnea. Oh, and did we mention? Keep those eyes peeled because Shiny Oddish is making a guest appearance!

Now, let’s talk tasks, shall we? During Pokemon GO Oddish Research Day, you’re gonna find an array of Field Research missions. To snag these, just give that Photo Disc a spin at various PokeStops. But the awesomeness doesn’t stop there. You also have the chance to evolve your Oddish into either a Vileplume or a Bellossom. Want to sweeten the deal? Some wild Oddish are even generous enough to gift you a Sun Stone upon their capture!

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Become a powerful trainer in Pokémon GO

So, in case you’re wondering what to look forward to, we’ve got you covered. This guide delves into the ins and outs of everything the Oddish Research Day has in store for you.

Pokemon GO Oddish Research Day quests and rewards guide

Mark your calendars because the Pokemon GO Oddish Research Day is happening on Sunday, September 17, from 2:00 PM to 5:00 PM local time. What can you expect? Well, besides the fun of catching Oddish left and right, there are Field Research quests packed with tasks and sweet rewards. Get this: completing these tasks isn’t just a joyride; it gives you access to a variety of Pokemon GO goodies, monster encounters, and yes, even the chance to nab a Shiny Oddish.

Here’s what the research tasks and rewards look like:

  • Battle in a Gym: Oddish encounter
  • Catch 5 Pokemon: Oddish encounter
  • Earn a Candy exploring with your buddy Pokemon: Oddish encounter
  • Earn 3 hearts with your buddy Pokemon: Oddish encounter
  • Make a Great Curveball Throw: Oddish encounter
  • Make 3 Curveball Throws in a row: Oddish encounter
  • Make 3 Nice Throws in a row: Oddish encounter
  • Make 3 Nice Curveball Throws: Oddish encounter
  • Make 3 Great Throws: Oddish encounter
  • Make 5 Curveball Throws: Oddish encounter
  • Power up Pokemon 3 times: Oddish encounter
  • Send 3 Gifts and add a sticker to each: Oddish encounter
  • Spin 2 PokeStops or Gyms: Oddish encounter
  • Use a supereffective Charged Attack: Oddish encounter
  • Use 3 Berries to help catch Pokemon: Oddish encounter
  • Use 3 Pinap berries to help catch Pokemon: Oddish encounter


All the juicy bonuses you can look forward to

So, you’re pumped for Pokemon GO Oddish Research Day, but you’re asking, “What’s in it for me besides a bunch of Oddish encounters?” Great question! You’re not just chasing Oddish; you’re raking in some amazing bonuses as well.

Here’s the rundown on all the bonuses:

  • 2× Stardust for Catching Pokemon: That Stardust isn’t going to collect itself!
  • Increased Chance of Finding XXS or XXL Oddish: Whether you like them tiny or towering, we’ve got Oddish in all sizes!
  • Wild Oddish May Drop a Sun Stone Upon Capture: Collecting Sun Stones has never been this fun.
  • High Chance of Encountering Shiny Oddish: Because who doesn’t want a Shiny to show off?

A wild array of Pokemon await!

Okay, so we’ve established that Oddish is the belle of the ball, but guess what? This Pokemon GO Oddish Research Day is also rolling out the red carpet for a host of other wild Pokemon. Niantic is no slouch when it comes to spicing things up; they’re including a variety of wild spawns to keep you on your toes. And the cherry on top? Most of these have Shiny versions!

Check out the list of wild spawns and their shiny status:

  • Paras: Shiny Available
  • Venonat: Shiny Available
  • Bellsprout: Shiny Available
  • Shroomish: Shiny Available
  • Roselia: Shiny Available
  • Cacnea: Shiny Available
  • Foongus: Shiny Available
  • Bounsweet: Shiny Unavailable

Unity hints at rethinking that per-install fee buzzkill

Unity, the company behind the popular game engine and development tools, dropped a bombshell: Starting January 1, 2024, they’ll be implementing a per-install fee for their runtime software. In layman’s terms? If you’re a game developer using Unity, you’ll be charged a fee for every game installation once you hit a certain threshold of installs and revenue.

The internet, as you can imagine, had feelings about this. A lot of them. Especially the Unity developer community, who took to social media to express their concerns. The overarching sentiment? This new policy could spell financial doom for smaller indie game creators.

Unity, sensing the rising tide of discontent, has since tried to put out the fire. They’ve announced some exceptions to the new policy, including waivers for games released for charitable causes and for titles available on subscription services like Microsoft’s Xbox Game Pass.

So, if you’re a Unity developer, it’s a mixed bag of news. While the policy change could potentially impact your bottom line, there are some exceptions that might offer a lifeline. Either way, it’s a situation worth keeping an eye on as we approach 2024.

Unity’s apology

Unity seems to have heard the uproar loud and clear. In a recent post, the company wanted to “apologize for the confusion and angst” stirred up by its new revenue policy. They’ve been in talks with “team members, community, customers, and partners,” and are in the process of “making changes to the policy.” More details are promised “in a couple of days,” but the question remains: Is it too little, too late?

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Developer exodus?

For some in the Unity developer community, the damage may already be done. Take Garry Newman, the brain behind Garry’s Mod and the popular survival game Rust, developed by Facepunch Studios. While the new per-install fee wouldn’t hit Facepunch’s bottom line too hard, that’s not what’s got Newman riled up.

In a candid blog post, Newman expressed his frustration: “It hurts because we didn’t agree to this. We used the engine because you pay up front and then ship your product. We weren’t told this was going to happen. We weren’t warned. We weren’t consulted. We have spent 10 years making Rust on Unity’s engine. We’ve paid them every year. And now they changed the rules.”

Future of Rust

Newman didn’t mince words about the future, either. If there’s ever a sequel to Rust, it “definitely won’t be a Unity game,” he declared.

So, what’s the takeaway here? Unity’s policy change has not only ruffled feathers but may also have long-term consequences for its relationship with developers. While the company is working on damage control, it’s clear that trust has been eroded. For game developers, it might be a good time to weigh your options and stay tuned for Unity’s next move.

Microsoft 365 roadmap: Upcoming features

Staying updated about your daily tools can feel like a full-time job. But worry not, the Microsoft 365 roadmap is here to be your ultimate guide, offering a sneak peek into the future of Microsoft’s suite of apps and services.

Microsoft 365 roadmap overview

This week, the Microsoft 365 roadmap reveals an exciting update: soon you’ll be able to interact with your OneDrive files even when you’re offline. According to the listing, users will have the capability to “launch OneDrive in your browser and view, sort, rename, move, copy, delete and files even without internet access.”

But wait, there’s more! Mark your calendars because a preview of this offline OneDrive feature is set to make its debut in November, with a full-scale launch planned for December.

Outlook upgrades

And let’s not forget about Outlook. The Microsoft 365 roadmap indicates some nifty new features are on the horizon. One such update aims to make life easier for meeting organizers juggling attendees from multiple time zones.

“When scheduling a meeting with people in different time zones, the organizer will be prompted with additional insights regarding each participant’s respective time zone. The Scheduling Assistant will now help find a time that works for meeting participants across time zones.”

That feature will roll out later in September. Another feature, which is due out in October, is specifically for iOS Outlook users. They will soon be able to paste in plain text to get rid of any special formatting. Another update that’s coming in October will see Outlook’s Scheduling assistant moved over to the app’s toolbar. Microsoft says this will “reduce clicks” and create “a more seamless scheduling experience.

Teams Premium

First up, Teams Premium organizers, you’re in for a treat. Starting in October, you’ll be privy to a new feature that “enables meeting organizers to view meeting engagement data such as total reactions, raised hands, cameras turned on, and more in the ‘Attendance’ tab after a meeting.” Imagine knowing exactly how engaged your audience was during that last virtual meeting. It’s like having a crystal ball, but for productivity!

Also launching in October is a feature that’s a game-changer for those looking to add Large Language Models into Team-based apps. According to the listing:

“The Teams AI library offers developers a suite of code functionalities designed to ease the integration of Large Language Models, empowering them to build rich, conversational Teams apps. It simplifies the process of creating Bots and Message Extensions, as well as interactions with Adaptive Cards for conversational experiences. Additionally, the Teams AI library also aids the migration of existing Bots, Message Extensions, and Adaptive Card functionalities with seamless integration with Large Language Models.”

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Edge alerts

Microsoft Edge aficionados, your update alerts are getting a makeover. Starting in October, these notifications will be served up by Browser Essentials rather than the Settings page. The goal:

“Getting alerts on available Edge Updates will come from Browser Essentials instead of the Settings page for better visibility and experience.”

Also, the Microsoft 365 app for web and desktop commercial users will get a new tagging feature in September:

Now, for those of you using the Microsoft 365 app on web and desktop, especially our commercial users, get ready for a tagging revolution this September.

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According to the Microsoft 365 roadmap, “Tagging in the Microsoft 365 and web and desktop apps is a new, intuitive way for commercial users to organize their work independent of where files are stored.” You’ll find this nifty ‘Tags’ feature in the ‘My Content’ section, but note that it’s only available if you have OneDrive provisioned. It’s like having a digital filing cabinet that you can access from anywhere.

Before you mark your calendars in permanent ink, though, remember that all these rollout and preview dates from the Microsoft 365 roadmap are subject to change.

How to download Messenger Lite APK now that is not in Google Play

In search for a Messenger Lite APK? Yes, we know. Meta is shutting down its lightweight stripped-down version of Messenger, the company confirmed to TechCrunch. Users of the app are starting to see a message that advises them to “use Messenger to keep chatting.”

Back in 2016, when it was still called Facebook, Meta rolled out Messenger Lite for Android. The idea was simple: offer a stripped-down version of Messenger that’s easier on less robust Android devices. It was all about giving you the essentials without gobbling up too much storage or CPU power.

Messenger Lite APK

Fast forward a bit, and Meta tried to bring the same lightweight magic to iOS. Unfortunately, that experiment came to an end in 2020.

And just when you thought the changes were over, Meta has another curveball. The company recently announced that Messenger will be saying goodbye to SMS support next month. So, if you’re still using Messenger for texting, it might be time to explore other options. We know it’s a pain, but sometimes change is inevitable.

Why Messenger is not working?

So, why should you care about downloading the Messenger Lite APK? Well, the app has bid adieu to the Google Play Store for new users and will vanish entirely after today, September 18, for existing users.

Messenger Lite APK

“Starting August 21, people using the Messenger Lite app for Android will be directed to Messenger or FB Lite to send and receive messages on Messenger,” said a Meta spokesperson in an email to TechCrunch.

Is Messenger Lite APK still available?

But hold on, we’ve got some good news for you! There’s no need to fret about losing your lightweight messaging companion. The latest version of Messenger Lite APK is still available for download from Softonic:

Messenger Lite DOWNLOAD

Download Meesenger Lite APK from Softonic

We recommend you head over there to keep your conversations going without the bloat of the full Messenger app:

So, what are you waiting for? We know it’s a pain to switch apps, but this is a simple solution to keep using a service you love.

How to evolve Applin into Dipplin: Pokemon Scarlet and Violet guide

Excited about the new Pokemon Scarlet and Violet DLC, The Teal Mask? Us too! Especially because it gives us a whole new avenue on how to evolve Applin into Dipplin. Yep, the Applin family tree is branching out—literally.

Before, your Applin could evolve into either Flapple or Appletun, but now, there’s a scrumptious third option: Dipplin. It’s as delicious as it sounds, resembling a caramel-coated apple you’d find at a fall festival.

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Become a powerful trainer in Pokémon GO

But let’s get to the juicy details: how to evolve Applin into Dipplin. See, unlike simpler Pokemon evolutions, Applin’s journey to becoming Dipplin isn’t just about racking up experience points. When we dived into The Teal Mask DLC, finding out this evolutionary secret was on our to-do list.

Evolving Applin into Dipplin

Ever wondered how to evolve Applin into Dipplin? Don’t worry; we’ve got you covered. To start your sugary adventure, you’ll first need a special item called the Syrupy Apple. Good news! Both this crucial item and your soon-to-be Dipplin are up for grabs in The Teal Mask DLC for Pokemon Scarlet and Violet.

Finding a Syrupy Apple is a piece of cake. Head over to the Mossfell Confluence—specifically, a charming farm stand at the lower right corner of the map. Stock up because these babies are a hot commodity!

Ready to take the plunge? Open your inventory, pick the Syrupy Apple, hit “Use,” and then select Applin from your team. Voila! Sit back, relax, and let the magic happen. Your Applin will transmogrify into a delectable Dipplin right before your eyes.

As for catching a wild Dipplin—sorry to burst your bubble, but our research says it’s a no-go. Kitakami Island in The Teal Mask DLC is a Dipplin-free zone.

Will Dipplin further evolve?

Is your new Dipplin just a phase in an evolutionary line? Well, we wish we had a definite answer. Some deep-dive data miners thought they’d spotted room for another Pokemon form in the game files. Yet, nothing concrete has emerged. So for now, let’s enjoy the Dipplin we have and keep our fingers crossed for future DLC surprises.

Dipplin’s stats in Pokemon Scarlet and Violet

Dipplin, affectionately known as the Candy Apple Pokemon, sports a Grass/Dragon typing. This compact powerhouse measures up at 0.4 meters and weighs a dainty 4.4 kilograms. But what’s really the cherry on top are its Abilities: Supersweet Syrup and Gluttony.

When Dipplin rolls into battle with its Supersweet Syrup Ability, it’s bad news for any enemy Pokemon that fancied itself elusive. Supersweet Syrup lowers their evasiveness, making it easier for you to land those hits.

If Supersweet Syrup isn’t your jam, Dipplin’s second Ability, Gluttony, just might be. When Dipplin’s health takes a nosedive to half or lower, Gluttony ensures it’ll automatically munch on a held berry, giving it a little health boost.

But wait, there’s more! Dipplin comes with a brand-new move—Syrup Bomb. It’s a Grass-type Special Attack that not only slaps the enemy with damage but also decreases their Speed stat each turn for the next three turns. Talk about a double whammy!

New iPhone colors: A sneak peek into Apple’s design philosophy

New iPhone colors are making a splash with the iPhone 15 lineup. Apple rolled out the big news at their latest September shindig, where they also pulled the curtain back on the Apple Watch Series 9 and Apple Watch Ultra 2.

What are the new iPhone colors?

The iPhone 15 is strutting its stuff in an array of shades: think pink, yellow, green, blue, and the classic black. As for its more sophisticated siblings, the iPhone 15 Pro and Pro Max are upping the ante with four textured titanium finishes: black, white, blue, and natural. Mark your calendar, because preorders kick off on September 15, and these beauties will officially grace your hands on September 22. Don’t forget to check out some sizzling iPhone preorder deals too.

Here’s where it gets even cooler: Apple is billing the iPhone 15 as the pioneer of color technology. The hue isn’t just skin-deep; it’s integrated into a single piece of durable, color-infused glass. Thanks to some snazzy metallic ions, Apple manages to dial in the perfect saturation for each color. The end result? A matte finish for the standard iPhone 15 models, and a textured matte finish for the titanium Pro and Pro Max models.

Why Apple is tickled pink this season?

Feeling in the pink? Apple certainly is, with a veritable rose-tinted extravaganza during their recent Wonderlust event. Apple placed a laser focus on the iPhone and Apple Watch, and, let’s just say, they’re really tickled pink.

The moment the iPhone 15 was introduced, the screen was awash in a ballet of rosy tones, setting the stage for the debut of the pink iPhone 15, which effortlessly led the parade of other colors. Switch to the Apple Watch part of the show, and pink was still the belle of the ball. The Apple Watch Series 9 made its entrance, surrounded by a blaze of electric pink rays.

So, what’s the 411 behind Apple’s new affection for pink? The recent Barbie cultural wave could offer some clues. With Greta Gerwig and Margot Robbie making Barbie the queen of the box office, the color has become more than just a shade—it’s a phenomenon. We’re talking “Barbie-core” fandom and marketing campaigns that could make even a flamingo blush.

While Apple’s new offerings aren’t exactly ‘Barbie Pink,’ the timing couldn’t be better for a pink iPhone. Whether inspired by Barbie or not, the color is having its moment in the sun, and we’re here for it. Who knows, maybe you’ll find that life in pink is more fun after all!

Apple’s betting on titanium

Look, if you thought Apple was going monochrome, think again. This year’s Wonderlust event unveiled a luscious variety of iPhone 15 Pro and Pro Max models in what can only be described as textured titanium goodness. These are the bad boys of Apple’s new lineup, stepping away from the iPhone 15’s vibrant pastels to give you that “dark mode” aesthetic you’ve been craving.

The titanium options couldn’t be more straightforward: black titanium, white titanium, blue titanium, and, for the purists, natural titanium. These darker, edgier shades add an air of sophistication and contrast sharply with the lighter, more whimsical palette of the standard iPhone 15. Imagine the iPhone 15 as the carefree spirit of spring, and the Pro and Pro Max models as the brooding poets of autumn.

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What could be next?

Historically, Apple likes to shake things up color-wise. Remember last year when they introduced the iPhone 14 in hues like blue, purple, Midnight, and Starlight? Then out of the blue, they sprang a pastel yellow on us in March. So, could a future spring surprise be in the works for the iPhone 15? You never know with Apple, and that’s part of the fun, isn’t it?

WoW Secrets of Azeroth Day 13: Stormshroud Peak and A Curious Orb

Ready for the grand finale of WoW Secrets of Azeroth Day 13? Today’s quest takes us to Stormshroud Peak for some serious mystery solving!

Secrets of Azeroth event has been captivating players since August 31, and today is none other than WoW Secrets of Azeroth Day 13. We’re capping things off with an epic adventure to Stormshroud Peak, the location for today’s quest: A Curious Orb!

Dust off your mount because the climb to Stormshroud Peak is more than a hop, skip, and a jump—it’s basically a vertical marathon. But hey, you’re not alone. The whole community is buckled in for this adventure. Trust us, it’s worth every step.

Secrets of Azeroth Day 13 in WoW

Ah, the Valdrakken Inn. It’s almost like home, isn’t it? After grabbing the quest, get ready to head for Stormshroud Peak in the Thaldrazus area, the heart of today’s action. To locate this peak, navigate southeast from the dragon capital and then make a southwest turn from Tyrhold. Trust us, it’s worth the trek.

Stormshroud Peak and A Curious Orb

Now, here comes the fun part. Stormshroud Peak is dotted with caves, three to be exact. Inside these caves, you’ll find tablets that you’ll reveal using your Torch of Pyrreth. Once illuminated, these tablets enable you to interact with what seems like nondescript mounds of dirt. Voilà, these mounds will give you pieces to form the Orb of Rathmus, our ‘Curious Orb’ for the day. Bring it back to the Valdrakken Inn to complete your quest.

For those of you who love coordinates, here are the waypoints for the caves and their respective orbs:

  • Cave 1:
    • Tablet: /way #2025 50.2 81.0
    • Orb: /way #2025 49.5 79.7
  • Cave 2:
    • Tablet: /way #2025 46.6 77.6
    • Orb: /way #2025 45.9 79.7
  • Cave 3:
    • Tablet: /way #2025 48.7 76.4
    • Orb: /way #2025 50.2 78.0

Fixing A Curious Orb quest bug

Ah, the twist in the tale—the notorious “A Curious Orb” quest bug. So you’ve accepted “A Complete Inventory” and suddenly, poof, it’s marked as done? We feel you, and you’re not alone. This glitch is throwing a wrench into the grand finale quest, “Under Suspicion,” making it a bit of a hot mess.

Thinking of dropping the quest? Hold that thought. The item you snag, the Compiled Report, becomes your clingy ex—just won’t let go. That means you’re stuck in a questless limbo, and we know how disheartening that can be.

One fan vented on the WoW official forums, saying:

“I abandoned this quest and the item, Compiled Report, would not let me take the quest again as it stated I didn’t meet the requirements. Deleting the Compiled Report also does not allow me to get the quest again, and neither does actually solving the clues, so I’m completely unable to complete it now.”

We’ve heard this sad song from many players facing the same hurdle. At this point, the best strategy seems to be to turn in “A Complete Inventory” and carry on. Sure, you’ll miss out on a search quest, but sometimes you’ve got to let go to move forward. Keep those spirits up; there are more adventures ahead!

Have fun

That wraps up our journey through WoW Secrets of Azeroth Day 13, glitches and all. While Stormshroud Peak brought its own set of challenges—both intentional and accidental—we hope you’ve still found some empowerment and excitement along the way. Here’s to hoping the next adventure is as bug-free as a freshly debugged program

Press start on rewards with the Xbox Mastercard credit card

Announcing its new collaboration with Barclays US Consumer Bank, Xbox is rolling out the no-annual-fee Xbox Mastercard credit card.

Xbox has caught wind of its players’ desires for extra perks and is stepping up its game with a financial power-up. This exclusive piece of plastic enables players to earn points through their regular purchases, which can later be redeemed for games and in-game add-ons on xbox.com.

Initially, the Xbox Mastercard will only be available to Xbox Insiders residing in the 50 United States, starting on September 21. The general Xbox-playing population in the U.S. can expect access by 2024.

When it comes to point accrual, the Xbox Mastercard has a pretty spiffy reward system:

  • Score big with 5x card points on eligible purchases at the Microsoft Store.
  • Collect 3x card points on popular streaming services like Netflix and Disney+.
  • Add 3x card points to your stash when you use eligible dining delivery services such as Grubhub and DoorDash.
  • Earn a straightforward 1x card points on all your other day-to-day expenses.

Unlocking Xbox Mastercard rewards

But wait, there’s more! The Xbox Mastercard isn’t just about racking up points. It comes jam-packed with other bonuses designed to get your pulse racing:

  • Bag 5,000 card points (worth $50!) right after your first purchase.
  • If you’re new to Xbox Game Pass Ultimate, enjoy a complimentary three-month membership following your initial purchase. Already a member? Gift it to a buddy for some co-op action.
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  • Choose from one of five iconic designs for your card and amp up the cool factor by adding your gamertag.
  • Swipe, tap, or click—the card supports contactless payments and digital wallets.
  • Keep tabs on your financial health with free access to your FICO Credit Score, complete with handy alerts for any changes.
  • Enjoy $0 Fraud Liability protection, which means you’re not on the hook for unauthorized charges.

Want to get first dibs? To join the Xbox Insider Program, download the Xbox Insider Hub app on your Xbox or Windows PC. For more details, head over to the Xbox Insider Program’s homepage.

Credit card application steps

For those of you who are Xbox Insiders residing in the continental U.S., Alaska, or Hawaii, mark your calendars: applications for the Xbox Mastercard kick off on September 21. The roll-out will happen in phases for Insiders this fall, so keep an eye out for your chance to snag one.

Xbox is all ears for your thoughts on this new venture. They’re committed to refining and expanding ways to make your gaming experience more rewarding. Want in on this action? Get those applications ready and let the games—well, the financial benefits—begin.