Square Enix told GameSpot in late July 2026 that the Kingdom Hearts Collection [I-III] Nintendo Switch 2 artwork issue came down to “human error” by the company’s internal development team. The company also said no generative tools were used.
That statement came after weeks of backlash. Fans had pointed out Donald Duck with four fingers on one hand and five on the other, plus a warped clocktower, uneven Keyblade chain links, and clothing on Sora that looked oddly distorted.
The scrutiny picked up once fans started comparing a clean Japanese image with an overseas version. In those side-by-side comparisons, the overseas art looked, to many people, like it had been rearranged from existing Tetsuya Nomura artwork, especially in areas that were newly exposed. That comparison is what pushed the claims that the image had gone through heavy post-production.
Square Enix later updated some online store pages and retailer listings. Those revised listings corrected Donald Duck’s hand, but some fans still said other strange details were left in place and kept asking whether the company’s explanation really covered everything they were noticing.
If you follow Kingdom Hearts, or just pay close attention to game art, that clarification matters. Players are a lot quicker now to pick apart trailers, store assets, and promo images, especially with “slop” debates everywhere and Steam-style disclosure rules making people more suspicious of what they’re looking at.
You can find Kingdom Hearts Collection [I-III] on Nintendo Switch 2 store listings and on the updated retailer pages.